laxride.netReviews of laxride.net

Make sure you have a plan B. A back up plan for someone to pick you up. Everyone here can agree with me they’re trash. I can’t believe I gave them a chance

This was ridiculous. I was in tears not knowing how I was going to get home. I waited 1 hour just for them to send me a lyft driver. The driver had no clue what was going on. Doesn’t even know who jayride or laxride is. I was in tear. I hope no one have to feel this. It was late, I’m standing at the airport alone. They wouldn’t even respond to the texts. Worst feeling ever. Didn’t even Apologize or anything! Worst customers ever. STAY AWAY!

Definitely not what was advertised. They advertised as a private transport company. They are not. The drivers are Lyft and Uber drivers. They refused to send me my drivers information and text me to stand in the Lyft line and give the next driver in line a code. The driver himself was professional, friendly and courteous. The day I was to fly out, I text messaged the night before, to make sure my ride was still lined up, they replied message 20-30 minutes before I was ready to be picked up, which I did. The driver was 45 minutes late! Lax-ride messaged me 3 different times of pickup, 3 different driver descriptions. At least I got that this time. All they did was apologize!

Contracted LAXride through shuttle fare for a ride from Tampa Airport on 2/12 and was horrified by the private transportation that was assigned to us. They assigned a LYFT driver who was waiting in the airport waiting area. The vehicle was in disrepair and a definite safety concern, it was also absolutely filthy!! A pair of pliers was used to turn the vehicle on and off at the steering column! We had to stop for gas on the way. This is not a private transportation service as advertised. When I sent an email to shuttlefare they forwarded my email to LAXride to respond to my initial complaint/email and LAXride NEVER responded. Be careful, it was not what was advertised. We will never use this company again for fear of safety of the vehicles.

Actually just paid THEM to call LYFT. Rip Off! Don’t think they called LYFT till after we collected our luggage and we waited 45 minutes for the driver. Felt bad for the driver, who barely spoke English. Don’t think he realized we lived 90 minutes from the airport. DO NOT USE THEM!

LAXRIDE arranges rides with Lyft. Should have just booked with Lyft directly. It was a good ride, though. Awesome driver. For LYFT

The call centre did not know about my addresss for pick up in Davis. I had to tell 3 times my address and hotel. There was probably not a driver present because he was 15 minutes too late. The centre mentioned the ride would take 1 hour. It took 1,5 hour although it was not busy. The ride from Davis to San Francisco is not favourite by your drivers. They do not earn much for it. Therefore be honest and do not offer this drive from Davis to SFO as one of your possibilities

DO NOT USE THIS SERVICE! They failed to pick me up and did not respond to text or phone calls. I was eventually contacted 2 1/2 hours after my scheduled pick-up time to tell me they could not provide the service. I had contacted an UBER by that point to get to my flight. The company then disputed whether to provide me a refund for the service I never received. THE WORST!!!!