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LawnMowingOnline.com (lawnmowingonline.com) has 106 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Charles Aaron W.
I booked an appointment two days in advance to get my lawn mowed. I never received a time that my lawn would get mowed, so I cancelled my order. I don't like when a so called business can't be professional.
Martin A.
As a contractor I was removed from accepting lawns because of a dispute with a customer. The day I was assigned to mow the customers lawn it rained heavy where I lived and I checked the weather forecast and it showed we would have more rain throughout the day and I let the customer know of the situation with the rain, so I messaged the customer that I would have to postpone the job for next day, the customer argued that it did not rain on their side of town so they wanted to cancel, I contacted the company by email and no response, I’m not going to put my $9k equipment on the rain just because it’s not raining on their area and now Im not able to accept any contracts.
Vishal B.
I have used this website for few years now and besides some contractors not showing up, this website has provided great protection and an excellent interface to bring contractors and customers together. If the contractor doesn't do the job, you have to right to not release payment, so I don't know why all these people are saying its a scam. You have to write "I agree" to release payments. Keep up the good work
Mindy G.
Waited all day. Took it stole my money fast enough. No one showed up. No communication as to when they would show up. No communication as to why they didn't show up. No home number so You can't call them. You are conned. Feel very foolish. Don't make a mistake like me. If I get a refund I will edit my review. As of now I have to go to yelp and other online services to warn ppl.
Response from LawnMowingOnline.comApr 17, 2020
Mindy, We are sorry that your order was not picked up by one of the contractors on www.LawnMowingOnline.com. We are actively working to recruit more contractors in your area so we hope in the future you will try our services again! Like ordering, customers can cancel at any time during the process for a full refund. Your order has been successfully canceled and the refund is processing. While we refund cancelled orders immediately, the bank of the card you used can take 5 to 7 business days to complete the refund process. Thank you for your order.
Leila R.
I paid them to have my lawn mowed TODAY! I sent the contractor a message asking when they’d be by to cut the grass, and the contractor said he was NOT coming to do it because it was “too far away!” If the job was too far away WHY DID YOU ACCEPT IT?! Now NOBODY from the “company” will email me back about a refund and ALL the other lawn care companies around me are booked and can’t cut my grass! I’m LIVID! It seems like a big too good to be true scheme to SCAM PEOPLE OUT OF THEIR MONEY
Response from LawnMowingOnline.comApr 13, 2020
Hi Leila, Once again we apologize for the experience you had with our contractor. Upon notification of your email and messages, we replied with the cancellation and refund of your order to you. We appreciate your understanding as we navigate through the COVID-19 crisis affecting everyone in some way.
Michelle
I found site and booked online. Paid a tip beforehand. Very small area to mow. Maybe would take 15 min total. Very small area of 6 inches and I paid for 6 Inches all around. No one called, emailed, showed up, nothing. Uber shows up. This site did not deliver. Don’t use.
Ian S.
No show. Confirmed my booking, and then it turned into a "bid", with 0 replies. I live in Suburban Chicago, so not exactly the middle of nowhere. Would be a great service if it worked like they advertise.
Response from LawnMowingOnline.comJun 3, 2019
Hi Ian, We would like to apologize for your experience with our service. Your mowing order definitely shouldn't have gone unfulfilled in an area like Chicago. Lawnmowingonline.com recently changed ownership and we are in the process of making many improvements. One of those improvements is in how we communicate with contractors to ensure order fulfillment. Once again, we apologize and hope you will give us another chance in the future should the need arise.
Eric F.
Set up an appointment, nobody showed up. Then they make you wait 72 hours to even start to process a refund.
