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LawnMowingOnline.com (lawnmowingonline.com) has 106 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jacqueline Vera M.
Lawn mowing online is an outstanding service. Ordering was quick and easy. The contractor did a spectacular job on my lawn, and he did it promptly. I have recommended lawn mowing online to my friends and family.
Heather B.
Using lawnmowingonline.com was an amazing experience. Ordering the service is easy and convenient and the landscapers were courteous and professional. I will be using this service again and again!
Beth A.
They charged a fee three weeks after the order. Meanwhile I order and pay for additional service. You guys suck.
Response from LawnMowingOnline.comJun 29, 2016
Customer agreed to $15 early cancellation fee. Fee is in 3 locations: Cancellation page customer filled out, the Terms Of Service that all customers agree to before ordering and in the FAQs http://www.lawnmowingonline.com/faqs.php#Q44 24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for? A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel. To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.
Jennifer
I was in a bind and needed my lawn tended ASAP. I'm so happy this service was there for me. They were fast and my lawn looks amazing. I'm using them from now on.
Emily B.
What an amazing job! The service is convenient and reasonably priced with no hassle. The contractors are efficient, fast, and professional; they go above and beyond to give the best service possible..
Chris D.
I love the convenience of this service. Contractors seem friendly and professional. I can easily see this type of gig catching on in other cities.
Blanca
LawnMowingOnline.com advertises “Next Day Service” – False. LawnMowingOnline.com advertises “No Contract” – False. LawnMowingOnline.com advertises “ If the lawn was not mowed and the reason was not weather related you will be given a full refund.” – False. Please join me, if you have cancelled your service request because no service was given and then charged $15.00 for cancelling, by reporting this company to the Federal Trade Commission for False Advertisement. Also, as a consumer, you have a right to dispute a charge for services not received, so do not hesitate to file your dispute with PayPal or your Credit Card, they both will be very happy to hear from you, even though LawnMowingOnline threatens people to send them to collections and court if you dare file a dispute.
Response from LawnMowingOnline.comMay 12, 2016
Customer agreed to be charged early cancellation fee. Fee is in 3 locations: TOS that all customers must agree to before ordering, the FAQs, and on the cancellation page all customers fill out to cancel an order. http://www.lawnmowingonline.com/faqs.php#Q44 24. I placed a order and quickly cancelled and was charged a $15 fee, what was the fee for? A: Cancellation fees are very common in service industry type businesses. Doctors, dentists, hair salons, moving companies and many other businesses charge fees if a appointment is cancelled within a certain time frame of when the service is being provided. So we adopted the same polices that those businesses do. If a person schedules services and cancels within 2 business days of the order being placed LawnMowingOnline reserves the right to charge a $15 fee. The policy has worked exactly as expected, more orders are getting accepted and mowed and fewer orders are being cancelled. Avoiding this fee is simple, just do not cancel within 2 business days of scheduling service. For example, if you order May 1st for mowing on May 2nd, do not cancel on May 1st, May 2nd (1 day) or May 3rd (2 days). The order can be cancelled on May 4th (3 days since May 1st) and there will be no fee. Of course by then the order will likely be accepted by a contractor and already mowed so there would no longer be any reason to cancel. To make sure every customer knows about the cancellation fee it is listed in 2 places. It is listed on the Terms of Service page that all customers agree to before placing an order and the cancellation fee is explained in bold text and underlined on the cancellation page that all customers must fill out to cancel an order.
Rhiannon Lynn G.
This is a wonderful company! They exceeded all my expectations; they were on time, did a fantastic job and were fairly priced. I would recommend this company to anyone in the area looking for lawn care.
