Jessica C.
Lavu is a huge improvement and a great asset for our restaurant!
We're a small restaurant operating outside the US (Elephant Cafe & Bar), and Lavu is a great option for us. Easy to use, with lots of customer support in setting up and deploying the system in multiple languages! So far, we have no complaints and are really satisfied with the system and the support -- especially since both sales and tech support have been very responsive and available. We had been using a regional POS system for years, and struggling not only with features, but also with reports, analytics, and their customer support. Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment. We spent this last peak season using an outdated version of our old POS program, because the company's current version was too buggy and was causing errors. This was a longstanding problem, and with some post-pandemic rebound, it was time for a change. Now, we are very happy. Lavu's price point was better for us than the alternatives, especially since the payment processing functions are not available in our country -- the other companies didn't offer any price adjustment for this. Also, Lavu is made for restaurants specifically, and offers integrated inventory management as well as add-on accounting integration. As a package Lavu is the best for us.
Response from LavuJun 12, 2023
Hi Jessica! Thank you so much for taking the time to let us know how your experience with Lavu has been. We are so glad to hear that you are happy!