BPOE
Very responsive and professional
Very responsive and professional
Response from LavuAug 23, 2022
Thank you so much for your feedback!

Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · ALBUQUERQUE, New Mexico
Excellent

Administration & Services · Santa Fe, New Mexico
Excellent

Administration & Services · Albuquerque, New Mexico
Excellent

Administration & Services · Albuquerque, New Mexico
Excellent
Showing 16 reviews with 4 stars · Clear filters
BPOE
Very responsive and professional
Response from LavuAug 23, 2022
Thank you so much for your feedback!
Chris
Todo el equipo es eficiente y claro con su trabajo.
Response from LavuAug 23, 2022
Muchas gracias por tu comentario, Chris. Siempre que necesites apoyo, cuenta con nuestro equipo de Soporte.
customer
Good customer service
Response from LavuMay 31, 2022
We're so happy to hear that!
customer
Troy was very helpful in getting pricing for equipment and setting up a case so once I make a decision it can be shipped. My only issue I am an existing account, and we are opening a new location after being closed for a year. I was not offered any new products nor told of any new updates.
Response from LavuMay 9, 2022
Hello, and thanks for your feedback! We're happy Troy could help you with your equipment order. We are sorry you weren't told our newest updates, but we would be happy to reach back out to you to discuss your options.
Taco T.
Very very frustrating that Lavu upgraded their website and as a direct result we lost 2+ days of online order. A larger loss was the HOURS we spent on the phone trying to fix the problem. I’m addition , we spent multiple hours trying to solve the problem prior to Lavu admitting they knew what the problem was and that it was admittedly all LAVUd fault. $99. Is not nearly enough compensation for the man hours spent on a problem Lavu created. Sohaib Was fantastic. Very helpful and patient. Lavu is very lucky to have Sohaib
Response from LavuFeb 28, 2022
Hi there! Thank you for reaching out and letting us know about the issue you faced with our product. We are always striving to improve and streamline our software, and in the meantime, we thank you for being patient. Sohaib is a rockstar and we are very glad he could help you.
Baan Thai R.
Sent in an email with a question 4 days ago. I called up today and Hank was super helpful.
Response from LavuFeb 23, 2022
Hi! We're happy Hank could help you out with your issue!
Tina D.
Whenever we’ve needed help. They have been there to solve the problem.
Edgar
Operationally the Sales Front end performs very well and is reliable. The back office and reporting whilst functionable remain a little "clunky". The absence of global menu and other global features across multiple stores is a deficiency that would be great to have adddressed.