Melissa V.
Helpful and kind
. Pilli was very helpful !
Response from LavuOct 7, 2025
Thank you for the feedback - we appreciate your business!

Restaurant Solutions Built By Restaurant People.Lavu is a suite of easy-to-use restaurant management solutions to streamline your operations, empower your staff, and provide better customer experiences.Lavu's solutions include our unique and customer-friendly POS Systems, Cash Discount Program integrations, Self-Ordering Kiosks, Online Ordering, Payment Processing, Invoice Management, and more!We know what works in restaurants—because we’ve been in your shoes. We are restaurant people who understand the unique challenges that face new and growing restaurants, so we created solutions to solve them.Learn MorePOS SystemSelf Ordering KioskPayment ProcessingCash Discount ProgramOnline Ordering (MenuDrive)Invoice Management (Sourcery)Book a DemoLavu’s restaurant Point-of-Sale started with a meal and a mission. While dining out one night, our founders saw how stressed out their servers were, and how worried the restaurant management seemed about their business.Then and there, they decided to help – not just that restaurant, but every restaurant that has ever wanted to save time and money and see profits grow. Lavu was developed with the restaurant owner in mind every step of the way. Our mission is simple: we empower restaurateurs to do more of what they love, with solutions that work.You bring the passion and the vision. We’ll bring the best-in-class technology and all the management tools you need. (And we’ll bring our share of passion and vision too!)That first meal was in 2010. We started with a simple iOS app, but like the restaurants we support, we’ve grown. Today Lavu powers restaurants around the globe, with a comprehensive suite of tools including front-of-house, back-of-house, inventory, labor, and so much more.
Lavu (lavu.com) has 588 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · ALBUQUERQUE, New Mexico
Excellent

Administration & Services · Santa Fe, New Mexico
Excellent

Administration & Services · Albuquerque, New Mexico
Excellent

Administration & Services · Albuquerque, New Mexico
Excellent
Showing 509 reviews with 5 stars · Clear filters
Melissa V.
. Pilli was very helpful !
Response from LavuOct 7, 2025
Thank you for the feedback - we appreciate your business!
Cora N.
it was very supportive and patient navagating the Lavu system
Response from LavuOct 7, 2025
Glad we were able to assist, Cora! Thank you for the review.
Rodney S. N.
The customer service rep was extreemly helpful in resolving my credit card batch processing issues.
Response from LavuOct 7, 2025
Happy to help, Rodney! Thank you for your business.
Ubaldo C.
My experience was great. Ashik was quick to help me with my issue.
Response from LavuOct 7, 2025
We are happy to hear you had a positive experience with our support agent - thank you for your business!
Richard
What the title says.
Response from LavuOct 7, 2025
Thank you for the feedback - we appreciate your business!
Sheila E.
Allen Samson was amazing!!! I was feeling extremely frustrated that every single person I spoke to kept saying "we'll get back to you" or "let us look into that" but nothing ever happened. Our goal date to go live before our grand re-opening passed and we still didn't hear anything. We had the system on site for two months just sitting on our counter collecting dust. Here comes Allen to the rescue! He was patient and calm, explained everything thoroughly, fixed my concerns INSTANTLY (something no one else was able to accomplish) and understood exactly what I meant. I feel bad for taking up all his time but this was, without a doubt, the most productive 45 minutes I've had to date with this company! I really did intend on just cancelling and returning the product (that I fought my bosses so hard to get in the first place) but Allen became a superhero and Lavu should be grateful for having him and saving a client who they would have lost at the beginning of the phone call. THANK YOU ALLEN!!! You are amazing!
Response from LavuOct 7, 2025
Thank you for the thorough review, Sheila! Thank you for the feedback on your experience prior to this interaction. We will ensure it is addressed internally. We agree - our support staff is outstanding. We appreciate your business!
mikal
Great listener and very quick to solve my issue. Very polite as well.
Response from LavuOct 7, 2025
Happy to help, Mikal! Thanks for taking the time to let us know about your experience.
Bailey F.
Very kind and excellent service
Response from LavuOct 7, 2025
Thank you for the feedback - we appreciate your business!