Patryk J.
I read thase reviews and I was terrified I got scammed! Nothing like that scaner came and it's amazing ! Came after 7 days w8th DHL express. On Amazon is 700e I got that for 326e:))
I read thase reviews

Launchx431online specializes in LAUNCH automotive diagnostic tools and professional vehicle service equipment, serving automotive repair shops, technicians, and car enthusiasts worldwide.Why Choose Launchx431online?Genuine Products: Authentic LAUNCH diagnostic tools sourced through authorized channels.Professional Solutions: A range of diagnostic scanners and automotive service equipment for different repair needs.Technical Support: Assistance with product selection, compatibility questions, and troubleshooting.Warranty Coverage: Warranty protection according to the applicable product terms.Customer Service: Support with orders, shipping inquiries, and after-sales requests.Our goal is to help automotive professionals and enthusiasts find the right diagnostic solutions through a reliable shopping experience and responsive customer support.For assistance, contact [email protected].
Launchx431online (launchx431online.com) has 48 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing48 approved reviews, newest moderated first
Patryk J.
I read thase reviews
Robert G.
Device come with battery malfunction, 1 week waiting for the rma, money stuck with device malfunction! Customer service are terrible as well. Do not recommend
Response from Launchx431onlineMay 7, 2026
Dear customer, We are truly sorry for the frustration caused by the battery issue, delayed RMA process, and poor service you experienced. This is not the standard we aim to uphold, and we take full responsibility. Please contact our support team immediately—we will prioritize your case, expedite the RMA, and work to resolve this to your satisfaction. We value your trust and are determined to make this right. Sincerely, The Launch Team
D T.
I ordered my 431 pro 5 yesterday and I have tracking info saying delivery Friday after 3pm. Seems legit thus far
HAYDN W.
Zero if I can … scam bought it and found reviews asked for cancellation within the hour.. which they say you are entitled to do. 8 hours later they posted it… well provided a postage receipt… I have tried ringing and emailing.. I reported it to the fraud team in bank of Ireland… shower of won’t let me write it
Response from Launchx431onlineMay 7, 2026
Dear customer, We are truly sorry for the frustration and disappointment this has caused you. We take your concerns extremely seriously and are committed to resolving this matter promptly. Please contact our dedicated support team directly at [[email protected]], and we will prioritize your case to find a satisfactory solution. Sincerely, The Launch Team
Ati V.
I know this website has had negative reviews but I did receive my Launch pro 5 with smartlink and Bluetooth battery tester. I received these items after 8 days. There was hardly any communication from anyone from within this company. I wrote several times asking them to reply. The status on the website for the order remained the same 'not yet fullfilled' but the delay was caused by them not having the Bluetooth battery tester gift as an option. I would recommend them if you can wait patiently, gently giving them a nudge every week for an update if needed. This website was the cheapest, on Amazon the total kit cost twice as much. There were times I was thinking this website was a scam, especially after reading the reviews but I eventually got my items.
Marc B.
I placed and order and the only confirmation I received was from PayPal. Over the next couple of weeks, I emailed them multiple times to get an update. They responded twice asking for the same info, I sent them the info both times and didn’t hear anything else. I ended up going through PayPal to get my money back.
antas
WHAT IS THIS £&&£!!!! Answer my emails!!! Answer my calls!!! You only pissing me off! They thing realy can make fake website take payments and get away with scaming people? Really? Do think im not going to get my money back??? No contact no respond to my request about any information of my order!
Jensen
Ordered from them nearly 1 weeks ago, no tracking, no response to emails. I’ve spent nearly £1000 and had terrible service. I’m giving them 24 hours before getting action fraud involved.