Launch Gift CardsReviews of launchgiftcards.com

I bought a 200 gift card through the uber the recipient never got it and i lost my money. your company's reply to my emails was 1. the payment was voided and money would go back to my account. 2. a week later, today i receive an email saying to check with my bank. I checked with my bank. The charge couldn't be voided in the first place!! I was charged, there was never a problem with the transaction you just didn't send the card and kept my money. I DEMAND A $200 REFUND OF MY CARD TODAY. I ALREADY OPENED AN INVESTIGATION THROUGH MY BANK AND IM POSTING THIS ON SOCIAL MEDIA. THIS IS SCAM, YOU PEOPLE ROBBED ME $200 THROUGH UBER EATS. Do they even know how terrible your services are?

My experience reflects that of the other reviewers, i.e., Launch Gift Cards is a fraudulent company. They take your money and don't deliver the gift card, it's as simple as that. My experience was with DoorDash, but other companies are affected. The problem is that the customer isn't going to know that LGC is involved in the transaction until it is too late, so I'm not sure what you can do about it, other than simply refrain from buying any gift card online. The people who run this company are criminals and should be in prison, end of story.

HORRIBLE EXPERIENCE!!! DO NOT PURCHASE DOORDASH GIFT CARDS OR ANY GIFT CARDS THAT ARE FULFILLED BY LAUNCHGIFTCARDS.COM!!! Purchased a $200 Doordash gift card 12/19/20 that was supposed to be emailed to my son in law before Xmas. The payment posted to my credit card account on 12/21 but the gift card was never emailed/received. My son-in-law checked his inbox, spam, trash etc. On 12/26 I spent hours on the phone - first with Doordash cust service reps who told me I had to deal with LaunchGiftCards.com and who finally transferred me to their rep (no direct customer service number for LGC). The first LGC rep sent me an invalid link to email my complaint, the second sent me a valid link which I used. Waited 2 days to receive an complaint ticket number asking for info that I had previously sent. Sent it again. Now two weeks later have heard nothing back and can’t reach anybody at LGC by phone. Doordash still telling me that they can’t refund my money and that I must deal with LGC.

Couldn't get ahold of Launchgiftcards for two weeks, after the gift card was never sent to the recipient. I finally decided to dispute the credit card charge. Finally, gift card was sent 2 weeks later. Launchgiftcards' response to receiving the dispute was to immediately cancel the gift card. I asked Launchgiftcard to reissue the gift card, but then remembering how long they took to get back to me...I just ended up purchasing a gift card elsewhere. This whole experience was a frustrating fiasco. Avoid purchasing DoorDash and Caviar gift cards at all costs.

Been waiting two weeks to fix an email for my gift card and no reply. How can Uber use such a horrible service like this. UBER, I WON'T BUY GIFT CARDS ANYMORE BECAUSE OF THIS COMPANY.

Bought a gift card online for my brother's Christmas present, was redirected through Uber website (also not sure if this is a scam?!) but no gift card arrived was due on Christmas day. I emailed them and they said there was no purchase associated with my account so I sent them the email receipt I received and now I am being ignored. Worried this is a scam and making me feel nervous

i only gave them one star as you cant put a zero. bought a $50 gift card which never arrived. Called them 3 times, twice got hung up on after "let me transfer you to my supervisor" total BS. the third attempt got place on terminal hold, Each time they kept telling us the card was shipped and we must have gotten it. emails were not answered, Su i disputed the charge with AMEX and it was removed. Then we get an email asking why we basically declined payment?? BECAUSE YOU NEVER SHIPPED THE GIFT CARD. Avoid this conpany. Just buy a gift card at walmart, your local grocery store etc.

FRAUD ALERT......... My AmEx card number was stolen and used at Launch Gift Cards for $100. Thankfully AmEx reversed the charge before ever alerting me. This is a shady business. Sounds like lots of fraud transactions