Launch Gift CardsReviews of launchgiftcards.com

Eight attempts to correct email address for a gift card recipient via the Uber app, Uber email, their Facebook page and Launch Gift Cards email. Every response I receive from them shows the recipient email is still incorrect. It was my fault initially (I typed gnail instead of gmail), but it's a small fix that they are incapable of executing. No customer service phone support through the app or their website. Will use Lyft in the future, and will NEVER order a gift card from Uber/Launch again.

Like everyone else, I've wasted a lot of time trying to get any support for a gift card purchase. They sent me to ubereats support, who sent me back to launch gift card support. Why even offer gift card purchasing if it's this poorly managed?

Absolutely terrible service. I was buying a $50 gift card for a friend but recieved an email saying it had failed to go through so I redid it and sent the gift card again. After this I got emails saying they're both been purchased and sent via email. However my friend never recieved them but I was given a copy of the codes. I ended up not needing them so I contacted uber about getting a refund since they hadn't been used yet. I was told by Uber to contact Launch Gift Cards, but after getting nothing but one automated response despite multiple replies I sent I decided to give up and just use the codes myself only to find that both of them were invalid. This is all extremely pittiful considering their website states it has a "100% fraud-free guarantee" and I'm not the only person having this issue. If I don't get a response at this point I'll be going to my bank. Please avoid this fraudulent company at all costs.

No response. I have sent multiple emails over a number of months, and Deliveroo have contacted them too. Nothing.

Should even get one Star? I didn’t authorize this $200 gift card from Uber. Nor did I receive a gift card. Since this fraud transactions I have been getting a lot of email from Uber. I didn’t get a receipt cause the person on the phone said my Credit card was declined. And this all started when I call YouTube because I was having trouble with my account. The person on the phone said he could help me with my account

I purchased a $50 Uber gift card on line on 2/2/2021 and my son never received it. I have spent endless hours trying to get problem resolved but nothing yet. I had to buy another gift card.

Multiple CC charges that I did not make from this website. Over $2000 was charged to my account. I have never used this site before in my life. No Verification for payment necessary to make purchases. Do not recommend.

it used to work but now my card gets declined by them.... please change your payment processor!!! this is very upsetting for many people who want to buy a giftcard but simply cant!