Launch Gift CardsReviews of launchgiftcards.com

Took my money. Claimed the purchase couldn't be made, yet it went through and I never got a card.

I ordered from DoorDash and these thieves took money out of my account. DoorDash has no record of my order even though I used thier app. You can’t contact this company except by email. They stole $100 from me.

Received Uber Eats gift card in an email. When clicking the link it repeatedly takes me to an "inaccessible" page. Scam.

DO NOT USE THIS COMPANY. Took £30 from my account for a deliveroo voucher that does not work. Tried to get in touch but to no avail. Absolute con.

0 stars. Terrible experience after purchasing $3600 of Airbnb gift cards online. They were non-redeemable from the minute they were received via email. 2 weeks of back in forth communication so far with still no answers . Launch gift cards have no phone communication at all. Just machine generated auto response. Airbnb Customer service representatives have been kind , but no help towards resolution. launch gift cards had no problem charging our credit card. I strongly recommend buying gift cards in person . Launch gift cards reminds me of a company on the edge of failure.

I was gifted an airbnb gift card over 2 years ago and have been trying to use it ever since. Every time I go to use it, it won't allow me to redeem it. I started by contacting airbnb support and they directed me to the Launch Gift Cards support e-mail where they told me that the only way to resolve this is to have the person who gifted it to me contact the store they bought it at with the receipt and photo of the card. As if someone is going to have all of that info two years later - not to mention you should not have to bother the person who gifted you a gift card to fix the issue. It's not like it was a Starbucks gift card that you would normally use the next day. It took 2 years to find the right time to plan the trip and now you're telling me I need to trace back to 2 years ago and get the person who gifted it to me involved for that to MAYBE fix the issue. I am currently out a $200usd airbnb credit and they couldn't care less. I can't believe airbnb and other companies even involve third parties like this to be in charge of their gift card services.

As others have said - if I could rate this a zero then I would. Absolutely shocking. Tried to purchase Airbnb voucher on Airbnb app and the order kept declining despite using SEVEN different cards, both business and personal. No explanation provided. The order then randomly went through after trying on mobile instead of laptop. Then realised that there was a typo in the email address so it did not reach the recipient. As it cost £250, I was understandably keen to resolve asap. No reply to an email after 2 weeks. Airbnb cant help, just direct you towards this completely useless company.

As others, I tried to purchase Uber Eats gift cards. I tried to place 2 orders. My first order went through fine but the second order kept declining. I tried different credit cards, different browsers, different computers, different wifi networks etc. and nothing would work. Tried to contact Launch Gift Cards and it took 2 days and 3 emails for them to even respond. When they finally did respond the email was incredibly generic, didn't address anything in my emails and ended by basically saying 'If this doesn't work, sorry we can't help you'. If you're going to send a generic email template, at least take less than 48 hours and 3 emails to do it!