Launch Gift CardsReviews of launchgiftcards.com

Response from Launch Gift CardsDec 19, 2023

Hello Chase, Thank you for contacting Launch Gift Cards. As our support team advised, your order was declined by our payment processor and we do not have access to further details on why this transaction was declined. The pending charge on your credit card has been voided. Please allow 3-5 business days for this to reflect in your bank account. Thank you, Launch Gift Cards

Response from Launch Gift CardsDec 8, 2023

Hello Benjamin, Thank you for contacting Launch Gift Cards. We apologize for any inconvenience you have experienced. Our support team replied to your customer service request submitted 2023-12-07 7:08PM PST on 2023-12-07 7:40PM PST. As stated, "Your order was declined due to our gift cards being country-specific, you must be physically located within the country you wish to purchase for and purchasing with a credit card also issued from that country. When a transaction is placed the funds are put on hold (pending). When the transaction has been declined, the hold on the funds is automatically released and the charge is voided. Please allow up to 5 business days for this to reflect in your account. Please contact your bank for more information on their timeline for releasing holds." Thank you, Launch Gift Cards

Response from Launch Gift CardsNov 29, 2023

Hello, We apologize for any inconvenience you have experienced. Our support team has live representatives assisting customers 7 days a week. We are currently unable to assist without further order information. Please reach out to [email protected] for assistance. Thank you, Launch Gift Cards

Response from Launch Gift CardsOct 16, 2023

Hello Ryan, Thank you for contacting Launch Gift Cards. The gift card for Susan Carolan was sent on Sept. 14, 2023 7:09 p.m. UTC. The gift card was opened and redeemed into an Airbnb account on Sept. 14, 2023, 7:19 p.m. UTC. Once a gift card has been redeemed into an account, we are unable to assist as we do not have access to user accounts or redemption balances. Airbnb Direct Support: +1 (844) 234-2500 https://www.airbnb.com/help Thank you, Launch Gift Cards

Response from Launch Gift CardsOct 6, 2023

Hello Christian, Thank you for contacting Launch Gift Cards. Our team replied to all 3 of your customer support inquiries requesting more information from you so our team could best assist you. We did not receive a response and therefore the ticket was closed. Please provide the requested information to our support team so we can assist you in locating your gift card. Thank you, Launch Gift Cards

Response from Launch Gift CardsSep 22, 2023

Hello Dom, Thank you for contacting Launch Gift Cards. When a transaction is placed the funds are put on hold (pending). When the transaction has been declined, the hold on the funds is automatically released and the charge is voided. Please allow up to 5 business days for this to reflect in your account. Please contact your bank for more information on their timeline for releasing holds. Our team is unable to assist once the charge has been voided. Thank you, Launch Gift Cards

Response from Launch Gift CardsSep 15, 2023

Hello Brenda, Thank you for contacting Launch Gift Cards. We are unable to locate a gift card purchase with the information provided. For escalated support please reach out to our dedicated support team via email here - [email protected]. We do not offer phone support at this time. We apologize for any inconvenience. Thank you, Launch Gift Cards

Response from Launch Gift CardsAug 24, 2023

Hello Al, Thank you for contacting Launch Gift Cards. Our team has responded to your customer support requests, BBB complaint, and now Trustpilot review. As previously stated, we are not Apple Support nor do we advertise to be. Our team does not offer phone support and we do not instruct users to purchase from us. If you feel there is an unauthorized purchase placed on your account, please contact your bank so they may assist in a dispute for security purposes. We are unable to assist with this as it needs to be submitted directly by your bank. We cannot provide information on the dispute itself or its status once we have been notified that fraudulent activity may have occurred but we will work with your bank directly on this matter. We also recommend that you reach out to Airbnb Support directly to update your account information. Airbnb Direct Support: +1 (844) 234-2500 https://www.airbnb.com/help Thank you, Launch Gift Cards