Launch Gift CardsGift Card Service
Launch Gift Cards (launchgiftcards.com) has 123 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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JS
Buying the card was a breeze, but I am most impressed with the customer service. I ended up needing to return the card, and they helped me out with no hassle whatsoever. And quickly, too! Great experience.
Response from Launch Gift CardsJul 1, 2024
Hello, We appreciate you taking the time to leave a review. We are happy to hear our team was able to assist. Thank you, Launch Gift Cards
Alun
I don't understand the negative reviews. I bought an Airbnb gift card for my daughter. I realised she was using a new email address and late on a Saturday night contacted support to change the delivery email for Sunday. For the record, I was sent the link when I bought the gift card, so all was not lost either way. The support team responded within a few minutes and changed the delivery email. Remarkable support, thank you!!!
Response from Launch Gift CardsMay 28, 2024
Hello Alun, Thank you for leaving a review! We are happy to hear our support team was able to assist and your gift card experience was a success. If further assistance is ever needed, we are available 7 days a week for support. Thank you, Launch Gift Cards
Eric B.
The customer support I received was nothing short of exceptional. As soon as I reported my issue the customer support team jumped right in helping me locate the information needed to process a new gift card. The communication was outstanding and I just can’t thank them enough. Job well done Thank you Eric B
Response from Launch Gift CardsMay 22, 2024
Hi Eric, We appreciate you taking the time to leave us a review. We are glad to hear our support team effective in solving your inquiry. Our support team is available 7 days a week if further assistance is ever needed. Thank you, Launch Gift Cards
Laura B.
Thank you! I appreciate the help and advice, without which I would not have been able to deal with my problem. Excellent!
Response from Launch Gift CardsMay 17, 2024
Hello Laura, Thank you for taking the time to leave a review! We are happy to hear our support team was successful in solving your inquiry. We are here to assist 7 days a week if further help is ever needed. Thank you, Launch Gift Cards
Happy C.
They were very helpful when we lost our gift card information.
Response from Launch Gift CardsMay 13, 2024
Hello, Thank you for taking the time to leave a review. We are happy to hear our team was able to locate your gift card and resolve your issues. Our team is available 7 days a week if further assistance is ever needed. Thank you, Launch Gift Cards
Alexandra B.
Excellent Customer Service
Response from Launch Gift CardsApr 5, 2024
Hi Alexandra, Thank you so much for taking the time to leave a positive review. Launch Gift Cards
Karthika V.
Helpful and responsive
Response from Launch Gift CardsApr 2, 2024
Hello Karthika, Thank you for taking the time to leave a positive review. We hope your gift card experience was a success. Thank you, Launch Gift Cards
Elan
Received a Gift Card for my birthday. Seems that the email was deleted in error. Reached out to the customer support and they located the gift card and resent to me. They got back to me within 30 minutes of my emailing them. Super efficient. Thanks
Response from Launch Gift CardsApr 2, 2024
Hello Elan, We appreciate you taking the time to leave a review. We are glad to hear our team was able to locate your gift card and resolve your support issue in a timely manner. Our live support agents are available 7 days a week if further assistance is ever needed. Thank you, Launch Gift Cards
