Sergei K.
Loosing money with LaunchGiftCards
Here is the horror story of losing money: 1. Started DoorDash order for anniversary (I am in Canada and was ordering from Canadian restaurant). 2. Honey extension suggested: let's buy a gift card that will cost you less and pay with it right away. 3. Sure, let's. Paid with Paypal (did not realize it was in $USD not $CAD, which is of course Honey's mistake to make $USD gift card for Canadian restaurant) 4. Now the horror started. 5. Redeemed card in DoorDash, it said: card redeemed. 6. Account credit in DoorDash: $0 CAD. They do not support different currencies / or conversions. So it just says: you have the total amount of $0. 7. What the hell? Decided to pay out of pocket and figure the rest out, otherwise my evening would have been ruined. 8. Ok, let's get money back. Started Paypal dispute: Honey says - no - card was redeemed, you need to talk to DoorDash. 9. DoorDash: no, we can't do anything about $USD funds, you need to contact "Launch Gift Cards" third party which issued the gift card and convert it to $CAD. 10. Launch Gift Cards: "Thank you for contacting customer support. Unfortunately, all gift cards are country specific. We cannot convert a US only gift card to CAD due to currency regulations" So, I ended up paying $350 CAD for an order that should have been only $140.