Launch Gift CardsReviews of launchgiftcards.com

I have never written an online review in my life, but Launch Gift Cards is an incredibly disappointing company and I'd like to prevent others from making the same mistake that I did. I tried to purchase an Uber Eats gift card for a coworker who recently had surgery. Per the Uber Eats webpage, the gift card is emailed "in minutes." It has been six days and the gift card has still not been delivered. I have reached out to Launch Gift Cards several times, to which I get an automated reply that they do not have record of my order, despite me sending the order number and email confirmation repeatedly. Additionally, my credit card has been charged. If you call the Launch Gift Cards phone number, you get a recorded voicemail that says that do not offer phone support. This review is to not only point out the unbelievably ridiculous flaws of Launch Gift Cards, but to urge Uber Eats to reconsider them as a third party vendor. At the end of the day, this experience reflects just as badly on Uber- a TECH company, who somehow cannot manage to deliver an e-gift card upon purchase.

Purchased a gift card 5 days ago; money was deducted from my account on the same day. The gift card was never delivered. Multiple emails sent, no reply.

Do not buy; they do not respond. They debited my account and never sent the gift card. I reported them as fraud to my bank.

Launchgiftcards is a partner for a bunch of major food delivery apps. When you search for gift cards from specific companies like Uber or DoorDash, the launchgiftcards.com website might come up in your search results. DON'T CLICK IT. They are a total black box with no useful contact information. I place a nearly $5k order of gift cards and somehow have no way to reach anyone at the company I purchased from. I finally got ahold of someone at door dash, and even they have a hard time getting ahold of their partner. It's a joke and future businesses should avoid getting in business with launchgiftcards at all costs. They do not tell you on their website that you need to order your bulk gift cards like five days in advance in order to get them. Nowhere on their website does it talk about the fulfillment constraints, and then once they have your money, they tell you that it could take several business days to get the gift cards. Horrible customer experience.

Bought an Uber gift card as a gift. It never arrived. No response at customer service e-mail address. Main corporate contact e-mail just referred me to the inoperative customer service e-mail. I contested the charge with my credit card company.

I ordered 2 gift cards for uber eats for 100$ each. Only one was delivered. I confirmed my credit card was charged for both. I cannot get ANY help recovering the other 100$ or getting the other gift card delivered. This is stealing!!!!! Do NOT buy uber eats gift cards!!!!!!!

Bought a giftcard through the door dash app, this company charged my card, but gift card was never delivered. Have called doordash and emailed multiple times. I've finally filed a complaint with the better business bureau.

I bought a gift card and received a success notification and confirmation number, but no follow-up email and no credit card charge. I contacted the company via email (their only form of communciation) and it took days and threats to even get a response. I guess the system is fine when it works well, but good luck if you need customer service...