laticoleathers.comReviews of laticoleathers.com

They sent me a DEFECTIVE PRODUCT, the purse is UNWEARABLE and they refuse to allow a return. The customer service is THE WORST!! Never going to purchase from them again. Awful experience. No integrity

Not sure yet. But here is the story. I saw a back pack I like and wanted to buy it. But I read on Google that sometimes “ new moon boutique sells them 10% cheaper. So I went to new moon boutique. The ordering was clunky and I am not sure I got the right color. Than when I went back to “ Latico” and lo and behold they dropped their price too. So I called the listed number for “new moon boutique” and got the reply that the person doesn’t have an answering system set up. It became apparent to me they are a one man reseller operation. So my question to Latico is why do they deal with these resellers ??. It takes a life time to earn the trust and you can loose all of it in one afternoon ???

I saw a bunch of colors of this bag at a boutique in Colorado and they were gorgeous! So I ordered this one online when I got home and I highly caution against buying anything from this brand online, ever! This bag arrived defective 2 times and I waited weeks for them to receive the return, process it, and ship the "replacement." It reeked of some disgusting, foul smelling and its not packed correctly and the leather is cracking and smashed in and no amount of stuffing or filling it helps. The customer service was the absolute rudest, most unhelpful customer service I have ever received. Zero support, apologies, or anything! They could have cared less about the defects or making it right. I have dozens of leather bags and was going to buy this in every color because the ones I saw in Clorado were so cute in person, but never again with this brand! I have no words for what a bad experience this was and what an awful brand Laticio is.

I bought the Adventurer bag and when I received it, it had this awful chemical smell that fills a room, the smell lingers in your mouth as well. From what I gather the bags made in India have this problem due to the dye they use. The company has a 30 day return policy but I want people to know what they're going to get if they get this bag. I read the reviews but no one mentions that awful kerosene like smell and I don't understand it. I looked for the review that I had submitted with the problem but my review doesn't show up.