Kashief E.
Don't Make the same mistake I did!
Hello! I was having tax trouble and hired Larson to help, and at this point I deeply regret selecting their services. To make a very longer story short, I owed taxes and I wanted them to help me reduce my tax debt and either get on a payment plan or pay if off in one large lump sum in a timely manner. That did not happen, do yourself a favor and make a better choice than I did. Read below for my experience. 1. I was told their services would take 3 to 6 months, but it was over a year when I hired someone else because they were not doing their job. 2. They would ask for me to submit documents today and not actually look at them until 3 to 6 weeks after I turned them in. 3. I provided all documents they requested in a timely manner and they would continuously lose them and I would have to resubmit them. 4. Often I had to fill out IRS forms I was not familiar with, and no one would help me look them over to confirm I did them correctly. I would have ask someone to please help me, and they still would barely do it. 5. The second manager I had (I had two) continuously tried to charge me more money to finish the job, even though we were months outside of our time line and I had not received any of the services I paid for originally. He wouldn't even answer simple yes or no questions 6. My biggest issue is my debt was not negotiated down on my behalf and Larson did not offer a payoff "according to my tax offer" I spoke with after I hired a new company. 7. The communication was bad, they gave me no clear instruction on what to do in most cases and sometimes I would go weeks without hearing any updates. Their company also does not do a good job of communicating with each other. 8. I requested a partial refund because of my overall experience and lack of services rendered, but I was denied. They basically told me what I was saying wasn't true even though it clearly was, so I just wanted to let other know of my experience so they can make a better choice than I did.
Response from Larson Tax ReliefFeb 2, 2026
At Larson Tax Relief, we take all client feedback seriously. We have conducted a thorough internal review of this case, comparing the client's concerns against the specific financial analysis and work completed to date. Our Resolution Process: As a standard practice, we evaluate every client’s unique financial situation against the full spectrum of IRS resolution programs. Our goal is to find the most effective path to compliance and resolution. However, IRS programs have strict eligibility requirements: *Offer in Compromise (OIC) Limitations: An OIC is not a "negotiation" or "horse-trade." The IRS follows a formulaic approach. If a taxpayer's net equity in assets meets or exceeds their total liability, the IRS typically deems an OIC non-viable. *Transparency: We believe in discussing these options in detail so our clients have realistic expectations of what the IRS will and will not accept. Status of the Current Matter: Upon reviewing this specific client's financial disclosures, our team identified a strategic resolution path that, while different from the client's initial expectations, is projected to save them tens of thousands of dollars. With the client’s explicit authorization, we have finalized and submitted this resolution to the IRS. We are currently awaiting their formal response. We understand this client has other representation to follow up on the resolution submission, and we hope it is readily accepted by the IRS.



