LaresarReviews of laresar.us

Bonjour j’ai acheté cette aspirateur robot et laveur Lorezar 10 mois après en panne, batterie HS, le pire c’est qu’ils font le mort, ils ne vous répondent même pas et pour couronner le coup Amazon à retiré l’aspirateur robot de les achats, comme si je l’avais pas acheté, ce sont des escorts. N’achetez jamais cette marque, tout le monde à ce problème et la marque n’assume rien que vendre leur produits qui valent pas un clou. J’ai eu un Roomba 6 ans qui à été pour le coup une bonne marque. Carole.

Very helpful before you buy then they ignore on you. I tried for 1 month to get any response on my order status using their chatbot, info-mail, answering their mail where they confirmed my purchase without any response. When I decided to make a repurchase to not "exceed the eu policy on purchase online" they resurrect from the dead to only tell you that you will not get refund. 0 customer service.

It feels generous to even give the one star for this company. The robot last a month without a fault and to make things worse when I contacted their ‘customer support’ they advise the parts needed would take up to 20 working days to ship from China. Not impressed but I waited and finally nearly a month later the parts I was promised did not arrive! Contacted ‘customer support’ again and they advised they would ship the parts from the UK factory and over a week later still not parts. Contacted them again was told it was ‘lost’ and told me they would ship again. As of today I still have not received these make believe parts. Also, not too impressed that I have had to wait over a month for parts that apparently could have been shipped within the UK from the start. Very poor service and response from this company and despite trying to raise an official complaint I still keep getting the same generic responses. Stay clear of these clowns for sure.

Mon fils a acheté pour lui et pour moi un robot laveur le sien a fonctionné 6 mois laresar lui en a renvoyé un autre au bout de 6 mois il ne fonctionne plus le mien a duré 12 mois problème de batterie on a changé la batterie 6 mois après rebelote de l'arnaque pur

Vend du jetable de mauvaise qualité

Laresar Elite 4. Prodotto buono sino a quando non si cercano ricambi o assistenza. Dopo un anno dall'acquisto cerco una spazzola di ricambio e non se ne trovano in nessun posto. Email alla assistenza e la risposta è sconcertante: cercano solo di deviare l'argomento con futili richieste senza dare alcuna concreta risposta. Questa è la cosa peggiore che un costruttore possa fare: non dare risposte ai clienti.

J'ai acheté un aspirateur LARESAR ELLITE 3. Il a marché 4 mois seulement en l'utilisant peu . j'envoie des mails à LARESAR mais sans réponse. il n'y a pas d'après vente chez LARESAR un achat pour rien! FG

Had trouble with The elite 5, within 2 weeks of use. The power head keeps cutting out. I was told by support at Larezar, after a few back and forth emails, that a replacement was on the way with in 2 months due to shipping issues. That was March of this year. I have a feeling its not on the way. Very disappointed in the aftermarket assistance in this company. Th product work pretty good for the first use.