LaresarReviews of laresar.us

I bought a Laresar Elite 8 Cordless Stick vacuum from Amazon in May 2024. Thought the item was brilliant but the brush and light stopped working in Sept. As it was under warranty I contacted Laresar who sent me a new brush holder but it had no brush so presumed I needed to put the old one in it. It didnt fit. Contacted them numerous times but they decided to blank me so had no further contact from them. Had to contact Amazon who had no luck either. I received a refund from Amazon which was lucky as obviously the 2 year warranty was useless as the company won't reply to you. I am so furious as it was a good vacuum and all they needed to do was honour the 2 year warranty they promised. I can only suggest you don't buy anything from this company as their promise of a warranty means nothing so you will get no support for any problems you may have.

Zero assistenza, dopo una prima risposta per avere i riferimenti di acquisto e danno, sono spariti.

Modèle l6 pro Vraiment nul ! absolument pas solide et beug tout le temps ! Ne faites pas la même bêtise que moi ..

Dopo poco più di un anno dall'acquisto del modello elite4 non c'è nessun pezzo di ricambio ,come i prodotti usa e getta .Pessima ditta.

Bought an Elite 3stick vacuum June 2023. Was pleased with it until it quit with an E3 code. Several attempts to contact customer service resulted in zero response. They do not have a phone number only email which they obviously ignore. Horrible customer service.

My L6 Pro Laresar (expensive one) still under guarantee. I live in Switzerland; wrote an email to support09… to get help with service bc I cannot get beyond the WiFi manual pairing. Bluetooth doesn’t find the device. The voice commands are mixed up. The software is obviously not working. NO ANSWER from support and machine not working properly.

Évitez d’acheter leur produits. Nous avons eu à faire face à une défectuosité du balai motorisé de l’aspirateur elite3 tj sous garantie. Le service à la clientèle nous a dit d’envoyer une photo en expliquant le bris. Après l’envoi de l’information demandée, plus de son, plus d’image. On ne nous répond plus. Entreprise chinoise malhonnête 🤬

I have my robot for 1 month and 23 days, and now is not workinh anymore. It says a cliff problem, plpease clean, and nothing I can do fix this problem. Since I have an issue with the product they are completely ghosting me - I have emailed them and used the contact page, one person reply - and then nothing!