LA Police GearReviews of lapolicegear.com

I ordered a pair of boots on April 15th and paid the extra for faster shipping. After no updates I emailed them multiple times with responses most of the time but not all of the time. The last update I got from them was a tracking number for FedEx. I tracked the package and it was delivered to someone named R. ROSA in the USA. I live in Canada (yes my shipping info was correct). I emailed them about this with no response. They still have my money, a month later I still have no boots and I still have no answers. I will post updates to review how they handled it. Stay tuned.. I called the number provided on their website, answering machine says there is nobody available to take my call and no option to leave a message I have emailed them several times a day and did the chat option on their website. They do not respond. Buyer beware! These guys are scammers! I am out 200 dollars and have no boots. :( Law Enforcement heads up! Don't bother with this site. Completely disheartened and disappointed

I had items in my cart, & entered the 10% off 1st order discount coupon they sent me day b4. As soon as I did that, my price INCREASED by $5 per pair of pants. I used the help button & asked what happened. I finally got a reply & they asked me to send a screen shot of my cart. I did & now they say that “It is only allowing you one sale price. Not the sale price and the coupon.” This is not honest. I did not complete the order. I will spend my money elsewhere.

Customer service is one of the worst I have ever dealt with and there shipping process I think still comes by horse! Customer service will barley get back to you and also not help. Had a mistake on my orders shipping and I tried to cancel my order the second I did it, on a weekend btw. I get a response days later saying too bad it’s been shipped. They offered for me to return the item and loose shipping cost or keep the item and loose shipping cost. I responded and still have never heard back from them. They are f u c k I n g awful! Not my first bad experience with them, just the one that made me right this.

Pure trash. !!! Dont spend any of your money with them. Order two guns plus two day air. I was given my order number and sent my ffl info as well Two weeks later. I call and was told they would send out asap. Nothing. Next day i called and was told they where sold out and didnt have my guns i orderd but got a confirmation number. These people have no real idea of what they doing. Save your money and time spend anywhere else but here

Ordered a pair of shoes that took longer than expected to arrive then returned them without wearing them and was charged original shipping and shipping back

Horrible customer service. Ordered boots for hunting trip. Took 7 days to process order. Boots will not be delivered before hunt. This company sucks and is a huge disgrace. DO NOT USE THIS COMPANY. Pay the extra couple dollars and go with reliable company. LA Police Gear is a bunch criminals.

I am a semi-regular LA Police Gear customer. A very recent experience made me an even more loyal customer. There was a mix-up on an order for some boots that I had purchased. LAPG processed my refund and it was credited back to me WITHIN 24 HOURS. Thank you LAPG for the excellent, prompt customer service!!!!!

I love this brand. I've purchases med kits, medical supplies, jackets, flannels, jeans and they all fit wonderfully and have great quality. Its nice they sell 5.11 among other brands, but LAPG has served me well, they are affordable and go on sale often and they are the perfect clothing for concealed carry in mind. Also yes they have a military discount so that helps a little with the shipping cost if you are under the 50 dollars limit for free shipping. I will keep buying from this retailer as long as they are around. Only criticizing I have is I wish they had more handgun light options that were rechargable. Most pistol lights from any company only have a 1.5 hour battery life with a surefireCR123 battery so having rechargable options like O-lights on offer would make this shop even better. Or a light that has a little less lumens, but a much longer battery life. Love this store none the less.