Tony E.
I ordered a kids smartphone from them…
I ordered a kids smartphone from them (order number ( 984S249579 ) on October 25th, it was despatched on 28th October, and I still haven't received it'. The last tracking notification was on 22nd November putting it as in transit in Belfast, Northern Ireland, I live in the East Midlands of England. Every time I contact them they just say it's on its way. The tracking site they use doesn't give me the courier name, like the one I usually use ( they don't recognise the tracking number I was given ) , so I can't contact them directly like I normally would.