The Brand You Can Trust Founded in 2022 Land Guard is a customer-oriented supplies company. Since our inception we an dedicated to exceeding our customer expectations in quality and service. Land Guard is the leading brand of metal garden beds you can truly trust, including a range of add-ons and metal garden beds with great value and highquality. As of today, we have served morethan 100 thousand homes worldwide. The name Land Guard carries the spirit of protecting land where we live on while keeping our planting thrive with health.
Land Guard (landguardgarden.com) has 122 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
landguardgarden.com
Website
landguardgarden.com
Category
Nature & Environment
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I ordered a 6’ x 3’ x 2’ garden bed. The bed is 68 inches in length, not 72. I would like a refund on the missing 4 inches of garden bed. I ordered 3 beds, I’m missing 12 inches total. You should have better truth in advertising.
Response from Land GuardApr 7, 2026
Dear Customer,
We are urgently addressing your issue. Please also check your email for an email from [email protected].
If you have any further questions, we are happy to assist you. Thank you again for your patience and understanding with Land Guard!
Warm regards,
Land Guard
SU
Sunny
Bad Product and Bad Service
I ordered 2 6x4x2 Raised garden beds I received one And I tried to get a response of where the other one was all I got was an AI message That it had been received which it had not.
I was able to get back $139,99 thanks to my bank. Which was half of the $278.00 for the 2 beds
I found they were way over priced and was able to order a much better quality bed from another company fo almost half the cost.
I don't recommend this company at all The many times I tried to get a live person to speak to. I've yet to hear from them
Response from Land GuardApr 7, 2026
Dear Customer,
Thank you for your feedback. We’re truly sorry for the experience you had and understand how frustrating it must have been to receive only part of your order.
After reviewing your case, we can confirm that your order was shipped in multiple packages, and unfortunately, one package was lost in transit by the carrier. This is certainly not the experience we want for our customers.
We’d also like to clarify that all of our responses are handled by real support team members. However, we sincerely apologize if our communication felt impersonal or did not meet your expectations — we understand how important clear and timely support is.
We have already arranged a replacement for the missing garden bed at no cost, and we’re ready to proceed as soon as the current dispute is resolved, so we can ensure everything is handled properly and without delays.
We truly value every customer and are continuously working to improve both our service and communication. If you’re open to it, we’d really appreciate the opportunity to make this right for you.
Warm regards,
Land Guard
EO
Edward O.
No customer support
No customer support
I have written 3 email requesting missing part, no response.
Address goes to a post.net business no phone number for land guard available.
Not rated by BBC
Colorado SOS has business listed as delinquent since 2025. ID # 20241056129
Response from Land GuardFeb 25, 2026
Dear Customer,
Thank you for taking the time to share your experience. We truly value your feedback and sincerely apologize for the inconvenience you've encountered in your communication with us.
We have checked our records and confirm that we received your email on February 13 and replied the same day. However, due to possible issues with the email system or other technical reasons, you may not have received our response in a timely manner. We deeply regret this.
Regarding your comments about the address, phone number, and the company's status in the state of Colorado, we are currently verifying the relevant information internally. Should there be any updates or information that needs to be shared with you, we will reach out promptly.
We are always committed to providing timely and effective support to our customers. We have noted the issue regarding the missing part and would like to resolve it for you as soon as possible. Please contact us directly via the following channel, and we will prioritize your case:
[email protected]
Once again, we apologize for any frustration this situation may have caused and thank you for your understanding and support.
Warm regards,
Land Guard
HC
Howard C.
No building instructions in kit box
No building instructions in kit box, but two parts lists. Email attachment with directions labels parts WITH DIFFERENT LETTERS from parts list and is almost illegible (Cannot be enlarged and printed without becoming fuzzy). I am a physics teacher and am unable to assemble this kit without better directions.
Response from Land GuardFeb 25, 2026
Dear Customer,
Thank you for contacting us, and we sincerely apologize for the inconvenience.
The instructions are typically included inside the raised garden bed's package. Regarding the mismatch between the electronic and printed instructions, it's possible our support team sent an older version by mistake. We understand your frustration and appreciate you bringing this to our attention—we will use your feedback to improve.
Please send your order details to [email protected], and we will prioritize sending you the correct instructions.
Thank you for your understanding!
Warm regards,
Land Guard
HE
Henry E Z.
Bent corners on panels and missing hardware
Received shipments with panels that had dented corners and some missing hardware.
Response from Land GuardJul 3, 2025
Hello, maybe you can contact us via [email protected] for the missing parts.
TR
tina R.
Product wasn't delivered and we were…
Product wasn't delivered and we were charged on our credit card. Company claimed it didn't go thru American Express says it did.
Response from Land GuardMar 7, 2025
We had to urgently intercept the shipment due to a chargeback on your credit card as it was about to be delivered. Later, you emailed us stating that you had arranged for repayment and requested that we proceed with the delivery. However, we have yet to receive the payment for the product. You may consider contacting your bank for more details.
Intercepting the shipment required an additional fee paid to the logistics company. While we did not wish to take this action, the chargeback left us with no choice but to retain the goods to prevent further losses.
If we receive your payment, we will ship the products again.
Thank you for your understanding.
LM
Lynda M. S.
not worth the money
#1 You are supposed to ne USA based but they come from China 2nd they are not the size stated supposed to be 12ft long and they are only 11ft 1in when put together, the end panels are short 5 inches and the width is supposed to be a foot and they are only 11 1/2 in. VERY VERY disappointed and complained to customer service didnt even have the courtesy to acknowledge me.
Response from Land GuardFeb 27, 2026
Dear Customer,
Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration you’ve experienced. We are truly sorry to hear that you feel the product did not meet your expectations, and that your previous outreach to our customer service team went unanswered.
Regarding the lack of response, we have investigated the matter. It appears that your email may not have reached us due to a system issue or network delay, which unfortunately caused your inquiry to be overlooked. This is not the level of service we strive to provide, and we deeply regret any inconvenience this has caused.
We would like to address the concerns you raised:
1. Product Origin & Shipping
Yes, our products are manufactured in China, but we proudly stock and ship them from multiple warehouses across the United States to ensure faster delivery and better service for our U.S. customers.
2. Product Dimensions
We understand your disappointment regarding the size. Official product dimensions are based on standard measurements provided by our manufacturers. However, we’ve noticed that slight variations can sometimes occur due to different measurement methods (e.g., including/excluding connectors, panel overlap, etc.). That said, your feedback is very important to us — we are reviewing our quality control and measurement communication to ensure clarity and consistency moving forward.
We would greatly appreciate the opportunity to make things right. Please reach out to us directly at [email protected] so we can look into your order in detail and find a solution that works for you.
Thank you again for your honesty, and we hope to restore your trust in Land Guard.
Warm regards,
Land Guard
SL
Stephen L.
Cheap Chinese product
Cheap Chinese product. Service with an attitude.
Response from Land GuardMar 11, 2026
Dear Customer,
Thank you for sharing your feedback. We are genuinely concerned to read about your experience, as it does not reflect the quality of product or level of service we strive to provide.
We would appreciate the opportunity to understand your specific situation better and work towards a resolution. Could you please contact us directly at [email protected] with your order details? We are committed to addressing your concerns.
Warm regards,
Land Guard
