Ana
pay to chat
All looks normal and nice, suddenly many matches, but after few chats, you must pay for credits in order to speak to a person. interesting is that seem more lake AI or boots that are so quickly answering. Only virtual scam from my point of view. plus if you put filters, are not take into consideration, same ppl show at search :D
Response from LanadateDec 26, 2024
Dear Ana, Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. We understand that the credit system may feel limiting, but still, this coin-based system helps us to maintain high standards and is also designed to ensure a safe and secure environment where users can connect genuinely, avoiding frivolous interactions. As for the quick replies, we can congratulate you, as it means that your profile is popular on the platform. Isn't that great? This can be due not only to the content of your profile (your photo, interests, etc.) but also to the status of a new user, which promotes the profile to the top of the website. However, if you suspect any unusual activity, please don’t hesitate to report it via [email protected] so our team can investigate. Regarding the filters, we’re continually refining our search functionality to better match user preferences. It's important to note that one person can be filtered by several parameters. We are always open to cooperation and ready to improve, so if you think that some option is not working correctly, we are happy to receive a more detailed description of your situation so that we can help you and make your use of the site more pleasant. We truly value your input and are continually working to improve our platform. If you have further questions or would like assistance, please don’t hesitate to reach out, we are here to support you and improve your experience in any way we can. We would deeply appreciate if you decide to review your feedback and rate us higher. Best regards, LanaDate Support Team




