CLIFFORD K.
DELAYED FLIGHTS AND ZERO COMMUNICATION
Rescheduled flights, no communication, missed connecting flight because of their delay. Despite the fact that they knew we would miss our connecting flight at least 10 hours before we arrived at Maputo airport, no preparations were made to accomodate us or to transport us. It took nearly two hours at the airport for LAM to arrange accomodation and a bus. This was on our return trip. On the way to our holiday destination we arrived two days late due to LAM flight delays. There was zero communication during this whole delay period. Not an email, not an SMS, not even announcements at the airport. I Will never fly with LAM again, even if I get paid to do so.



