Fraid K.
Canceled with no notice after claiming order shipped!
I ordered on Thursday Feb 22nd. Wrote on Sunday Feb 25th asking why it hadn't shipped yet. "It is the weekend. And Your package is in transit to New Delhi once it reaches New Delhi the tracking number will be assigned and sent to you automatically to your email. Then you can track it on the Usps website. You should be able to receive the tracking number in one to two days... but rest assured your item is in transit." Checked back on Feb 27th & still showing "In Process" so I sent them another email. Then rather than respond I got an email... Your Lalarx order #xxxxx has been refunded No follow up email? No apologies? NO EXPLANATIONS! I'm also still waiting for my credit to appear in my account, although it usually takes 3 days. Later they tried some sketchy moves. I'll never use them again.
Response from LalarxFeb 29, 2024
We sincerely apologize for the inconvenience caused by the cancellation of your order. Our team acknowledges that there was an oversight in communication, and we regret any frustration this may have caused. We did send out a notification regarding the loss of your shipment, resulting in the refund. If you have any questions or concerns, please feel free to reach out to us at [email protected]. Thank you for your understanding.



