Will B.
How do you make a stressful process more stressful?
We had a home financed with Lakeview for over 5 years with not a single issue. So, when we sold and later purchased another home, we thought it just a natural choice to go with Lakeview. We actually looked forward to doing business with them again. The process started out smooth enough but eventually just spiraled down into one issue after another. We were asked to complete the same tasks over. Every time we should have been done, some other issue came up. I wasn't sure we were ever going to close. Through this process, we were given 4 different closing dates! Finally, we were cleared only the day before closing. Buying a home is stressful enough, and Lakeview compounded the stress relentlessly. Hopefully, moving forward there won't be the same drama as the financing process. Update: So now that this is all behind us now... I am confident that things will be business as usual. We look forward to getting back to a normal business relationship.
Response from Lakeview Loan Servicing, LLCJun 5, 2026
We appreciate you taking the time to provide feedback on your recent home loan experience. We’re disappointed to learn that it didn’t meet expectations. Ensuring your satisfaction is our priority, and we’re currently reviewing your account to address your concerns. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or [email protected]. We look forward to the opportunity to improve your experience.