Lainly™Reviews of lainly.com

I only gave it a 1 star because 0 stars was not an option. My Grand Daughter gave me a link to this site to buy her 3 religious necklaces for her for Christmas 2025. After multiple emails from "them" saying that the necklaces were on the way, then they had been slowed down due to shipping issues, I wrote them back asking for when we could expect them. They again responded that the necklaces were on the way but since they were late they offered me a discount on other items that I could order now. I didn't fall for that line and kept waiting for the merchandise. They never arrived even tho Lainly tried to say they had delivered them. That was when I decided all of the negative reviews that I had discovered were accurate and that I probably was not going to see the necklaces EVER. I contacted Chase Bank and they quickly reversed the charge and began an investigation into Lainly...I hope they catch the culprits who are behind this "company" and lock them up for a long time. NEVER try to order from Lainly....you won't get your product.

I really wanted to like this company, but I ordered the "buy one, get two free" cross and crown necklaces — I doubled the order, expecting to receive six necklaces. Instead, I was charged almost $200, rather than the $40 or so I expected, and I received twenty-one necklaces instead of the six. And they came directly from China, so there was no cooperation on Lainley's part for me to return any of them for a refund. They did offer me a 40% discount, but that still leaves me at nearly $140 — and apparently I'm now in the jewelry business! My credit card company is going to handle this debacle for me. (Plus, I don't think these are really sterling silver.)

Failed to deliver items... though tracking started delivered... disputed worth my credit card list dispute. Filed with Bbb list with them. Evil company.

I received 3 necklaces but 1 chain broke I’ve been tryin to get another and no response! I’ve emailed co bout 2 mos ago! If they don’t make it right I’ll never order from them again! And tell everyone I know not to either!

I ordered an item a month ago and still have not received it. Response from the company has been vague. They tell me they cannot cancel my order nor refund me. SCAM!!! They claim to be a Christian company based in the U.S. SCAM All their social media accounts are based from the Phillipines. When they sent me my “tracking” number it said it was coming from China.

These are really poor quality it does tranish very fast only after a week, I do not recommend this product to my worst enemy was a waste of money and embarrassing when I gifted these to my closest friends for Christmas telling them that it doesn't tarnish as their Ad states. I feel I was deceived and coned by the company's lies and misleading ads! I would really rate this no stars not just 1.

I ordered five necklaces at the first of December for Christmas presents. I haven't received them yet. And I'm sure I will not. I've emailed them several times and they honestly give me the information I just gave them. Of course they say it was delivered on January 2nd. But it was not. Their delivery service you to pay a fee to look up your delivery.

This company was very dishonest and advertised a sale that wasn't true. I ordered one necklace with a cross and a crown. The sale was buy one and get 2 free. That never happened. Ive emailed LAINLY twice and i was told its in the mail. Its been over a month now. Also , the necklace was way to short. Its made to fit a child. Im very disappointed and very dissatisfied with this company. No wonder there's no number to call and speak to customer service 🙄