Lainly™Reviews of lainly.com

Never received my items. Emailed a couple times with no response. Filed a dispute with my bank.

I never received my purchase.

These are really beautiful necklaces. I bought 3 of them. Kept one for myself and gifted the other two. They truly do sparkle.

I really liked my cross and crown necklace. It’s beautiful! I only wish the chain was a little longer only because have a thick neck. Lol

The necklaces look nice when you get them (they arrived in about 10 days, 2 gold, 1 rose gold, one silver) but they do not last long before tarnishing and basically losing all the finish. The description says you can swim, shower, etc and they won't tarnish or discolor, but that is a lie. My friend, who I gave them to, never wore them swimming or got them wet, and each one tarnished within 2 weeks after taking them from the package. When I contacted the company about a refund or replacement, I was told I needed to send before/after pictures. Why would I take "before" pictures if I thought they were going to last? I accept that I lost money, and will never buy from them again. I hope they lose all their customers and stop selling this terrible quality jewelry.

I had a truly disappointing experience with this company. I ordered Mother’s Day gifts in mid-April, but they never arrived. When I contacted the company in early May, they provided me with a tracking number that indicated the item was coming from overseas. However, when I questioned this, they gave me another tracking number that showed the item was being shipped within the US and had been delivered. Despite this, I had never received anything. I contacted the local postal office, but they couldn’t find the items. The postal office advised me that the company could file a claim, which I did. It’s been over two weeks since that communication, and over a week since I was told that I would be getting a replacement. I’m still waiting for the tracking number on the new shipment, which I believe will never arrive. While the company was relatively responsive via email, their actions didn’t match their brand. Moreover, I never knew who I was communicating with because they never signed their name. This lack of professionalism and transparency was disheartening.

Love the necklace. Just need a longer chain

I ordered three of the cross & crown necklaces…one in each color. It took a little while to receive them, but worth the wait. They’re gorgeous and sparkly. So far, no issues with them breaking.