Vinman S.
No issues and easy transaction
Places an order. Received a confirmation number. In one week my order arrived. No hassles and no issues! I would order from them again!!
Laherb is listed under Garden & Pond.
Laherb (laherb.com) has 153 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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153 approved reviews, newest moderated first
Vinman S.
Places an order. Received a confirmation number. In one week my order arrived. No hassles and no issues! I would order from them again!!
lk
It is rare that I write reviews at all but I just want to save other people's time and money if possible. As a long time employee at an herb farm that sells herbs, I guess I just assumed other herbal businesses would have the same quality of communication that I'm used to. First, I never received an order confirmation. I am aware that it's possible that I made a typo in my email address so when I couldn't find anything in my email from LA Herb after placing my order and being charged, I emailed them asking if they could send an order confirmation. I also asked if I could get a COA. I never heard back. I wrote again after a few weeks asking if there were tracking updates. No response. After at least two weeks (maybe 3, I don't remember for sure), I got my order. The herbs look good. But it did not come with a COA, lot number, or origin info. So I wrote the again asking for a COA or at least lot number, origin, and harvest date. I never received any response. I used some of the herbs since I really needed them for a product but I have decided not to use the rest as I just don't feel comfortable making products without knowing where they come from and when they were harvested. I will definitely not purchase here again.
Julia S.
I never received my order. It was returned to sender, so the company knows it was not received. Company is unresponsive to all communication.
Milagros R.
The first time I placed an order with La Herb was back in November 2025 . Yes it took a long time. Yes they did not respond to emails but when I received my order, I was extremely happy. The herbs were fresh. They tasted delicious. They make wonderful teas. I placed the second order March 2026 . I got my order twice as fast. It's not a scam. You will be really happy with your herbs. Patient is a virtue.
Byrd D.
I ordered a lb of mimosa pudica herb and received a bag that looked like a bunch of random sticks, dirt and mulch. Not at all like pictured. It looks like somebody just grabbed some dirt and sticks and maybe some roots out of the ground and put it in a bag. Not cleaned or food grade at all! Zero response from customer support. Just wasted money.
Alexis J.
I came here after I ordered because it was taking longer than expected and was so nervous because of the reviews I literally panicked and thought my money was flushed down the toilet. But my order came fully accurate, all herbs authentic, and the prices and packaging were amazing. I ordered small sizes to try out the company and the resealable bags are the best of their kind. They’re thick and reseal very well for storage. My order was awhile ago but it’s come time to re-up on a few that I’m running out of so I was reminded to leave a review. Will be purchasing larger sizes next time. Most likely will be my go to for any herbs etc that I can’t find on iherb (first choice) with la herb being my second choice and Etsy being my third. Thanks for helping cover that gap, with convenience, it really is a relief and you don’t have to search far and wide on the internet for individual herbs you can just go to a few trusted sites in really grateful. I used the various herbs in teas and smoothies by the way. Would recommend. Now I’ll already know to wait the two weeks for arrival. That’s not that long to wait but like I said I panicked after one week with no email update saying it was shipping and after reading the reviews. Now we’re all good. I trust them based on my own experience and I hope that doesn’t change.
Sharif
Me like this
Kirsten R.
Considering I ordered April of 2025 and STILL HAVE NOT RECEIVED MY ORDER in Jan. 2026...stay away from this business. They're a scam!