William H.
If you delivered the cake already and…
If you delivered the cake already and not october 6 as requested you did totally unsatisfactory. She was not available until next week. You ruined it. You deserve no stars

Lady M Confections prides itself on creating the freshest and finest cakes and confectionery delights.Lady M® cakes are hand-made following recipes that have been refined over the years to provide the highest quality in taste and appearance. All products are prepared fresh without the use of food additives or preservatives. The special care and attention in creating Lady M® cakes has led to a loyal following. Lady M® cakes are served at New York City's top restaurants and at the homes of an ever-growing private clientele.We hope that you will have the opportunity to experience Lady M® cakes and that they will bring joy to your table.
Lady M (ladym.com) has 117 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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William H.
If you delivered the cake already and not october 6 as requested you did totally unsatisfactory. She was not available until next week. You ruined it. You deserve no stars
Klaudia Z.
I was sent somebody else’s order. I tried to call to get this resolved. I was hung up by the automated system saying that there’s no representatives available. I tried to chat with somebody online. They said somebody would be with me shortly. I waited for 30 minutes one time 45 minutes another time nobody responded to my message. Very disappointed
Iris C.
I brought this cake for my girlfriend,but my girlfriend didn't receive it, you guys better check what's going on with the order.
Response from Lady MSep 14, 2026
Hi Iris, We looked into your order and confirmed that it was delivered to the wrong address. We are following up with FedEx to investigate what happened. In the meantime, a replacement order is shipping out today. We apologize for any inconvenience this may have caused and hope you are still able to celebrate. Best, Lady M
Gregory K.
The delivery has been significantly delayed and when attempting to find out what was wrong I dealt with incomplete and brittle responses. For a company with such Grand affect customer service is rather crude and incompetent.
Ren Z.
I ordered delivery from other state, but when it arrives, it totally melted.
Never ordering A.
Spent $100 to have the cake delivered for birthday too late. No response from customer service either. What’s the point of giving an option of a “scheduled delivery date” for it to not happen on that date? I would have ordered from somewhere else!
Lydia F.
Honestly I’ve never had a bad experience until this time, my cake continues to be delayed - a gift now way past the scheduled arrival date and I highly doubt it will still be good by the time it arrives. I’m very frustrated and upset.
Maggie Q.
Really bad service