Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
ladderloans.com
Website
ladderloans.com
Category
Investments & Wealth
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Are these people even qualified to analyze my credit report and advise on my personal finances? They barely even do loans - they just bully you into thinking you cant afford your bills anymore ...while trying to persuade you to stop paying your credit cards so they can settle your debt for half of what you owe??... Your credit goes down the drain and GOOD LUCK trying to get financing in the future
Response from Ladder LoansJul 11, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at
[email protected] so I can reach out to resolve this issue with you.
BB
Brad B.
Terrible and Misleading Experience and Service
I am writing you to share my experience with your employee Marty BoBo. In the beginning he was helpful. I was very concerned about my credit score and he answered my questions. We reviewed my accounts and selected a few for the Beyond Finance program. He led me to believe that even though my credit rating would decrease, the accounts that I kept would remain the same without out any recourse from the program. That was not true. As soon as my credit score dropped, my credit score dropped over 200 points in less than two months. My creditors American Express began reducing my credit limits down to $1000 from 12,000 credit limit based on my credit score and other creditors like Citi Bank and Capital One closed other credit accounts based on my credit score. My home owners and car insurance went up due to my credit score as well. I went from. 760 credit rating down to a 565 credit rating. I specifically asked Marty if I gave one of my synchrony bank accounts to the program would that effect my other accounts I had asynchrony bank. Marty told me no not from his experience. Well synchrony bank closed my other accounts I had open with them based on my low credit score. I am not pleased with this service at all and I have very little credit or credit limits on my open credit card accounts to work with since I entered this program with Beyond Finance. Marty completely mis lead me. My other concern I have with Marty is the rude email he sent me below. After I signed the paperwork for the debt settlement program with Beyond Finance, Marty said I could cancel the program at anytime. When I ended up refinancing my home and paid off all of my outstanding debt along with the debt I gave to Beyond finance to save my credit rating, Instead of Marty being happy that I was able to pay off my debt and save my credit rating, he sent me the rude email below which is unacceptable. I will never recommend ladder loans, beyond finance to anyone I know needing these type of services and i especially would never recommend Marty BoBo to work with anyone I know that needs these services as well. I am asking for an apology from ladder loans and Marty BoBo
Sincerely,
Brad Bishop
Sent from Yahoo Mail for iPhone
Begin forwarded message:
On Wednesday, June 19, 2024, 3:59 PM, Marty Bobo Ladder Loans wrote:
Hi Bradley,
I just saw that you cancelled your program to pay off your debt. I don't understand the strategy here. You were on the way to paying the debt off. I'm sorry I must have done a bad job helping you understand why the "only people that aren't successful are only those who cancel" but I'm pretty sure I mentioned that 3-6 months is the sweet spot. I have a habit of repeating this with everyone I speak to. Did you come into some money that allowed you to pay in full? Even so, this is still the least expensive route. What happened? Had I known you weren't going to stay committed I would've told you not to move forward.
Best,
Marty
Ladder Loans
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at
[email protected] so I can reach out to resolve this issue with you.
BG
Bulldawg G.
I wish I could give them zero
I wish I could give them zero. I make over $100,000 a year. My credit score is 668. I have about 21,000 in debt excluding my mortgage and I wanted a debt consolidation loan. They denied me for everything. Even the kind lady I spoke with had no explanation. They not what they say they are. I was so sure I was about to at least get a high interest loan offer. I would be very
weary of all of those 5 star reviews that all sound the same, computer generated, and/or written by the same person. They ain't even 2 star
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at [email protected] so I can reach out to resolve this issue with you.
LJ
LJ
Terrible customer service
Terrible customer service. The guy on the phone was very pushy and even rude! Rates were extremely high and he was very upset that I was denying.
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at [email protected] so I can reach out to resolve this issue with you.
HF
henry F.
False advertisement
Got a letter in the mail saying I was pre-approved for a 5.99% after I gave them all my information it went to 30%
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at [email protected] so I can reach out to resolve this issue with you.
TA
TakayasMom
Pre-Approved? Not Even Close.
I received one of their pre-approved letters in the mail. I'd been thinking about a consolidation loan, so I started what I thought was an application online. As soon as they had my contact info, I found out they were going to call me. It was midnight. My phone rang at 7 AM the next morning. I ignored it. They're lucky I was already awake and at work. They called back at 2 and the guy said almost everyone is approved and they send my info out to 10 lenders, and if they say no, he has two more that he uses. I was hesitant to do that, but he said it would not affect my credit. I said go ahead. I was on hold for about 5 minutes and he came back and said I didn't qualify because one of the lenders I currently pay is a predatory lender and the other lenders figure there must be something wrong with me if I took 'such a bad loan'. I happen to be quite fond of the lender in question and have used them three previous times. So, then he says he will try the last two options he has and back on hold I go. Five minutes later he's back with 'good news'. He lists out five bills that I have, including the 'predatory lender' and a loan I have from the actual fortune 100 company that I work for, and says this new place will contact them and get my balance reduced so I can pay it off. I knew where this was heading, but asked, 'reach out how?' He says they will contact these places and tell them that they are predatory lenders and demand they reduce my balances. I told him 'absolutely not' and that one of them was my employer and he says, 'oh, well we can remove that one'. These are all legitimate bills that I owe (and have zero problem paying, by the way) and his solution to my loan request is to destroy my credit by having settlements. Stay away.
Response from Ladder LoansJun 3, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at
[email protected] so I can reach out to resolve this issue with you.
SR
Steve R.
Terrible customer service
I tried to get a loan through Ladder Loans. I filed out the online form to get told to call them. So I call. The gal that answered seemed nice enough but when she asked if I was going to use the loan to consolidate debt I said all I am looking for is a personal loan and asked if she needed to know why I wanted it she hung up on me.
My thought is that if you want to do business with someone answering a simple question would be, oh I don't know, pretty important? I would have answered her if she would have told me that they needed to know for whatever reason but she just hung up. I may be wrong but usually to do business you may actually want to keep people on the phone. I'm sure I didn't/shouldn't have offended her by asking that simple question. You really have no idea these days but I'm sure that question didn't have any offensive language but I guess it may have somehow.
Sorry Ladder Loans that just felt like a big ol' middle finger from your employee and company
Alex, I appreciate you reaching out. However being that I posted this review over three months ago I have long since moved on. There is no need whatsoever for me to email you. Not to be harsh but when it takes your company three months to respond what is that really saying?
Again thanks for reaching out!
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at [email protected] so I can reach out to resolve this issue with you.
JL
John L.
Not happy at all with Ladder Loans
Not happy at all with Ladder Loans. The loan specialist I spoke with was rude and condescending. I did not call for financial advice or scrutiny. I called for a loan. Will never contact them again!
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at [email protected] so I can reach out to resolve this issue with you.