La Cuisine AppliancesReviews of lacuisineappliances.com

Great quality products, and the customer service are very approchable and very polite.

Excellent service

I am so happy I splurged on this kettle. It is awesome in both looks and operation. About 8 mins to full boil with a full kettle. Stays hot for a while. Loved that it was shipped overnight for free and that I received a personal email from a company rep after it shipped.

Very professional in their communications with customers. They were out of an item that I had purchased online, and they wrote a very nice apology email; not a canned one, it was personal. Overall happy with their service.

Ordering was quick and easy and I received my purchase quickly! Will order from LaCuisine Appliances again.

The best customer experience I have had!! Certainly up to par with Amazon’s customer appreciation! Thank you for the great experience and getting the item to me in time for Christmas!!!

Excellent prices, good selection and beat delivery estimate by a week even in the pandemic!

It was an amazing experience! I received my order very timely and quick... Being from NYC I had never heard of La Cuisine and wasn't sure I was ready to make a larger purchase with a store not knowing anything about it or it's reliability so I called the Miami location, and I really wish I could remember the gentleman's name I spoke with to give him full credit, but he was very pleasant, courteous and professional. He was patient with all my questions. As a new customer I had some questions about shipping times and product availability and such before I spent $400 with a company I didn't know about. After speaking with sales rep. and assuaged any concerns I may have had. He even tried giving me a discount code for a sale that was in his system to use at check out online, but the code had expired and I thought that was a nice of him and appreciated the gesture and figured that was that... but the salesman went above and beyond any expectations when he asked me to hold for a moment and when he came back to the line he had informed me that he had generated a new discount code for me to use giving me a $20 new customer discount since I had missed the sale and to use at check out! WOW!... I was thoroughly IMPRESSED! Not just the fact that I had received $20 discount which was great but he took the time to make sure that my first time buyer experience with La Cuisine was a great one... I am an avid cook-chef and purchase utensils, appliances and supplies all the time and from now on La Cuisine is at the top of my list... Thanks for a great buying experience!