Laced HairReviews of lacedhair.com

Purchased these through my stylist and they are absolute garbage!! This is really cheap hair and the same cheap quality you would find on Amazon but at triple the price. I had tape ins put in and after one week they tangled horribly and looked like doll hair. They 100% looked fake and nasty. My stylist thankfully agreed that they were trash and she took them out and found a better brand that she reinstalled for free, however it cost us both time and money which is unacceptable. Look elsewhere if you are looking for quality extensions.

These were the WORST wavy extensions I have ever purchased. I wore them for less than a week. They would not dry wavy, or keep a curl. Honestly felt like horse hair. Do not waste your money. I tried everything to get them to work. Complete waste of money.

WORTH YOUR READ- SAVE YOURSELF FROM A TERRIBLE COMPANY! LOOK AT MY PICTURES. I am so sad to write this post as I was so so excited to get my hair done at laced hair salon. I went in for a consultation where they told me the cost of hair I would need for my current hair length and thickness. They also told me about the installation fee and I agreed to that. At my appointment she (Amanda w.) put in the hair she stated would be good for me. After the hair was already in she told me it didn't look good and I would need MORE hair. I should have stopped her at that point and had her take out the hair and leave. But I was so excited for extensions that I believed adding more hair would make it look right. First they didn't tell me how much the additional hair would cost until after I went to check out and pay. She put in the extra hair and cut and blended it. She thinned out my own hair quite a bit. She told me she thinned it and blended it the most she felt comfortable with and I trusted her it looked better. I felt a little stuck but I had to leave right away because I had to pick up my kids so I didn't examine the back of my hair after she said it looks good. I trusted them that the hair looked good. I was shocked at the price point when i checked out to leave but the hair was already in and I had to leave. I was mortified when I got home to see that I had paid almost $800 for horrid hair. There was a straight line of my own hair and then the extensions right under it. There was no blending. I would have needed probably 2 more bags of hair for it to even blend well. This would have meant my original quote in the consult should have been well in the thousands. If I would have known that I would have declined their service because it would have been out of my budget. I can't believe a trained hair salon specialized in extensions wouldn't know this and HONESTLY tell me how much hair I would need for it to look right and to look like the pics they advertise. I felt so deceived and sad. I called to talk to the stylist and they told me to DM her on Instagram, she wouldn't talk to me on the phone. I sent her a nice message saying it didn't look right and I wasn't sure what to do next and she then BLOCKED me and never responded. So I asked to speak to managers. All they told me was they don't do refunds and I can't give back the hair. Their fix for this was for me to come in so they could cut away and thin my hair. The stylist already did that and told me she had thinned it to the max she felt comfortable with. I didn't want my hair thinned and cut away more so they said I would have to BUY more hair for it to look right. WOW. That was incredibly out of my budget so I couldn't do that. I tried and tried for and no one would respond nicely to me or ever even acknowledge that my hair job looked horrid. I tried to talk to the owner many times on the phone and they always told me she can't come to the phone. So finally I found her on instagram and messaged her until she would respond. The owner finally said she was refund me a portion of it ($390) and never did. So I ended up having my bank dispute the charge so I could get the money back she said she would give me. She declined the dispute and didn't give any funds back to the bank. She (or whoever handles their disputes) also submitted a fake receipt along with my original receipt that they were stating was mine to wrongly prove that I was a prior happy customer and never tried to get a refund in the past. Guys, this is fraud as she used this to win the dispute in her favor. I attached photos for you to see. The one for $789 was mine and the one for $368 is some random receipt with my same card digits. I still haven't seen a dime. So so sad with the service of this company. I had to have my husband remove the hair for me the next day because of how bad they looked. I couldn't work or go in public feeling good about myself. I cant speak to the quality of the extensions because I didn't have them in for more than 30 hours. However they did bleed color in the shower and smelled very strongly of chemicals. Which I have read is a common complaint of other customers. Ive had extensions in the past from another stylist and company and LOVED them, they did an incredible job so I do know what good extensions are. And you should not have to have your hair styled and curled by an iron for them to look good. Great extensions looks flawless and blended even when air dried. SEE PHOTOS ON YELP.

I recently purchased laced hair extensions from my hair stylist. I had them put in this last Friday. I do not like them at all!!! They are very thick, so much that I am can hardly sleep. When I talked to someone in the salon in Utah they asked what kind I had and it was determined it was the machine sewn wefts. The girl said they sounded like they might be stacked too??? I have two rows and they are both pretty thick, it seems like a rope around my head. I have worn Great Lengths for many years and I was convinced these would be better even less costly. I can hardly tell when my Great Lengths are bonded in my hair. They are very small and hardly notice they are in my head!!! I will have to deal with paying for them to be put in my hair and now to be taken out after less than a week, but i would greatly appreciate a refund for my hair purchase!!! I await for your reply, Linda Ellison (209)988-1946

Horrible hair quality and customer service. I've had my hair extensions in for a month and the hair extensions are shedding like crazy. Their customer service is a joke, they do not issue refunds on their poor quality hair. They offered for me to return the hair so they can "take a look at what's going on". This look is an exorbitant cost to me as I have to pay to remove the extensions and the pay to reinstall when I receive the hair. Do not recommend purchasing hair from here. It's poor quality they will just shed and you'll be out $$$$$

I have loved Laced! I have used their hair, and I have referred my clients to them for years. On Black Friday, I ordered hair for myself. I had it installed and instantly knew something was different. The hair matted and was so hard to brush out! It was so bad I had to take the hair out. I was extremely disappointed because I have never experienced this before and I spent $300. I reached out to Laced through email and asked if this was normal. No response, I called the store and the girl told me she couldn’t help my but to email them again. I emailed, no response. I am so sad because I have loved Lace, but I will never order from them again, nor will my clients. After my experience talking to others, this has happened before! For as expensive as their hair is, and as much as I have ordered though them, you would think a response would be the least they could do.

I purchased a set of Laced Hair clip in extensions years ago through this company and the quality was great. They lasted me about two years and wore and styled them all the time! So, I decided to buy another set since the quality that I remember was awesome. SUPER DISAPPOINTED with my recent purchase. The quality of the hair I received is garbage. After only washing them once and having them for only one month, I can already tell that I will have to trash this hair within the next couple of months.. I emailed customer service letting them know that I was really upset about the quality of this hair and they didn't even respond. I am sad to say, that I will not be purchasing Laced Hair extensions ever again.

I received a package with no extensions. I had ordered before Black Friday when the hair was instock but no because they failed to ship the hair to me they are out of stock if the color I need. Poor customer service. Now I have no extensions for my client.