LabyrintheventsReviews of labyrinthevents.com

Terrible planning and awful communication. Event was delayed and no announcements or signage - really poor. Even at the end of the event there was zero organisation and the crowds were left to self disperse leading to overcrowded exits and confusion. Surprised they get to host decent bands at prestigious locations ! All round dreadful events company and have no care for their customers who they treat like cattle.

I purchased accessibility tickets for my disabled husband to attend an open air Madness concert at Tofte Manor. These tickets were purchased as my husband cannot stand for long periods so requires to be seated to watch a concert. When we arrived there was a tiny (holding around 20-24 people) accessibility platform, and no other accessibility area (although emails sent out prior to the event listed one as available). When I raised this with the organisers they told me it was first come first served for the platform, but the first comms on this was sent just before the event. As there was no assistance for my husband, we just had to leave the event. At no point during the purchase was there a warning that seating was not guaranteed for the event, and the lack of available seating was made worse as they were issuing platform tickets to those that requested them at the event. It does feel that this events company are paying lip service to disabled access rather than actually providing any help. Anyone planning this event, especially with the demographic of the audience, should have been able to see that 24 accessible seats would not be enough for an audience of around 3,500.