LabReviews of labcorp.com

Labcorp is the worst company they will hold your labs over a $20 bill!!!!

Scheduled fasting blood work online 1 week ahead with LabCorps at Bonita springs in FL. Checked in at 7:30am via app on day of appt. Nobody at desk. More people waiting, a few get taken in. I waited ONE HOUR, and my name was never called. When someone finally came to the desk, they seemed confused that I hadn’t been called yet, tho were able to confirm I was in their system. Because had other obligations, I could wait no longer, so I had to leave without lab work being done. This is the THIRD such service received at this Labcorps office, and I will never return.

This review is about Labcorp's online and phone services, not about the local office or any of its nurses or other employees who, in my experience, were top notch. I needed to advise Labcorp Billing that I was appealing Medicare's denial of 3 of my blood tests. It was utterly impossible to get my message thru to Labcorp. I was always directed to online bill payment links, etc, never a live person, not even an option to leave an email message. If your bill is correct, you're okay. But if there is an issue, Labcorp's online / phone customer service is abysmal. Labcorp ought to be ashamed of itself.

Horrible service at Walgreens Labcorp. Long wait even with appointment. They have no internet service to receive the order.

Unorganized - wasted a day dealing with their horrific bs.

Terrible customer service. Strike that, NO CUSTOMER service! It is impossible to contact customer service if you have an issue other than billing. Don't be fooled by their website help areas. I had my blood work done, and the results were posted in my portal two days ago. Today they are gone. They disappeared, and there is absolutely no one to contact about this. This company started off great, but they have since descended to zero customer support. I am done with them and I will tell my doctor that I refuse to use them.

Nevada Reno, South Virginia location the staff was rude and incompetent, unable to keep appointments

I made an appointment online, submitted my insurance and set up a time!!! When i got there (Yucca Valley location), I asked one of the ladies behind the desk if I needed to check in since I did everything online, she said no. My appointment was at 11am, by 11;30am I asked another lady at the desk when I would be seen and I wasn't even in the computer!!!!!!! I hate this place, it is ALWAYS crowded and some of the phlebotomists are prejudice. I urge you ALL to go somewhere else!!! WE NEED ANOTHER BLOOD DRAW UP HERE, THIS IS RIDICULOUS!!!!!!!!!