Sue H.
I had a terrible experience!!!
The low reviews make sense!!! Awful experience!!!
Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina.
Lab (labcorp.com) has 540 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Diagnostics & Testing · Durham, North Carolina
Excellent
Diagnostics & Testing · Asheville, North Carolina
Bad

Diagnostics & Testing
Excellent

Diagnostics & Testing · Saint Louis, Missouri
Excellent
Showing 464 reviews with 1 star · Clear filters
Sue H.
The low reviews make sense!!! Awful experience!!!
Douglas D.
Go elsewhere if you possibly can. On 03/19/26 I visited the Asheville, NC service center for routine blood work and a drug screen ordered by my family doctor due to medications I'm taking. He got the blood results but not the drug screen. Three inquiries via the patient portal got me nothing but AI generated slop. You can no longer talk to a patient rep for anything. To top it off they did not bill my primary insurance and had the nerve to send me a bill for the entire cost of the tests. I'm never setting foot in Labcorp again.
Leigh W.
I haven't been feeling good the past week so decided to have my levels checked. (I was having palpitations, nervousness, Dizziness and anxiety) Went in on Friday morning, the place I went was great, no problems. By Friday night I was in the ER, diagnosed with extremely low potassium and magnesium. Got fixed up there. Come Saturday, I get my results back from Labcorp. All my levels stated within normal limits. NOT POSSIBLE. Makes me question all labs I've had done there in the past. Won't be using them again.
Evan M.
Mixed up paperwork. Good luck thinking that bloodwork results are actually yours. This horrible place has a monopoly, and they treat you like it. Their dumb portal doesn't have any real support, and they upload incorrect authentication data. You get stuck and cannot view very important results. Questioning whether results are actually yours.
Polina S.
I got blood drawn OVER THREE WEEKS AGO and still have not received all of my results. I contacted customer service multiple times and was initially told to “keep waiting.” After more than two weeks with no answers, I pushed them to investigate further and discovered that they hadn’t properly connected the results to my account. When I finally received results, it was only for HALF of the tests that were ordered. The other half are still missing, and now I can’t get anyone to respond or help resolve the issue. This has been incredibly frustrating, stressful, and unacceptable — especially when people are often waiting on important health information.
Esteban P.
Labcorp billing department is horrible, started with incorrect name on bill , when trying to resolve they dragged their feet and was paid by insurance and was still sent to collections and trying to resolve that issue they act like it’s not their responsibility, Labcorp attitude is the worst in trying to resolve issue to the moment !
Rob C.
They are all just so rude. Never say hi. Rush you. Won’t listen. And Resulted in incorrect info even after talking to the manager which meant my sample could not be used. They won’t answer the phones. As soon as you walk in immediately “ do you have an appointment “ and if you no try freak out shaking their head even though they told me the Friday before I don’t need one. Just so rude and disorganized. They don’t care either. Which is why you wee horrible reviews all over the internet. So your best to go elsewhere
TB
I went to the location on eastchester road in the Bronx and the Phlebotomist in the front her name is Karly was eating and had me waiting to get my blood drawn