Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina.
Lab (labcorp.com) has 540 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
labcorp.com
Website
labcorp.com
Category
Diagnostics & Testing
Location
Burlington, North Carolina
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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TO ALL AUTISM PARENTS!!!
Just a warning If your child needs blood drawn DO NOT take them to Lab Corp on Cedar Lane in Teaneck, NJ. They have zero tolerance or compassion. They failed to acclimate the environment to fit Jake’s needs. No blood was drawn and now we have NO results and most likely have even more issues bringing him again. Life is hard enough for Special Needs Children. They need understanding, compassion and patience, instead of ignorance.
RP
Richard P.
Simply horrible company
I really wish Trust pilot would enable a zero star option. My wife had pre blood test questions. Called 3 times over a weeks time and never got a return call. Finally she drove 25 minutes one way to ask her question, only to find that they had closed before their website stated hours. We are now fileing a formal complaint with our insurance company who requires that we use LabCorp.
SW
Susan W.
Horrible
Horrible. The waiting room almost mutinied. It didn’t seem to matter if you had an appointment or walked in. People waited 1.5 to 2 hours to get a simple blood test. The staff was rude, uncommunicative and uninterested I. Our experience.
SB
Sebastian B.
The employees were very nice
The employees were very nice. This review is for the CEO/management.
The wait time is very long. I had to travel for 35 minutes each way to get to a lab for my test when I had at least 2 other labs 10 minutes away from where I lived. I had to wait over 2 hours to have the test done. For an appointment, it takes about 3 weeks to get one and even patients with appointments, I observed, had to wait a very long time to be attended.
Why don't you have all the tests in all the labs?
why don't you have an actual customer service answer questions if someone calls?
The only phone number published and where they answer is your billing department. To get paid you answer the phone.
In your drop down menu of services, you don't have all the services posted, you get the specific labs only when you insert the service you need in the search bar. Therefore if you look at the services for each lab, they look very similar in their services. Because the labs don't answer the phone and you don't have customer service you are never sure if the lab you choose has the test you need.
VB
Veronika B.
Labcorp is the WORST lab I have ever…
Labcorp is the WORST lab I have ever dealt with in my life. Due to "technical issues" they failed 3 of my totally different samples. And I have been waiting for my results for 6 weeks now, they just keep telling me the results are pending for another week, two weeks, and then again one more week and the result just never comes. The result of the test is important for me to get before I make a TIME-SENSITIVE Decision!!!! Never use them!!!! Customer support just hangs up on you when ask questions! SCAM!
BF
Bob - Former C.
Laboratory Corporation of America…
Laboratory Corporation of America Holdings (Labcorp),
Issue: Labcorp persons who are allegedly inspectors for customer issues give you the run-around. Their ethics should be compared with their This is from a company that the U.S. Government has taken action against in the rough amount of 22 MILLION DOLLARS.
1. Laboratory Corporation of America Holdings (Labcorp), agreed to pay $19 million to resolve allegations that it violated the False Claims Act through false claims to Medicare.
2. Also, Labcorp has agreed to pay a total of $2.1 million to the Department of Defense to resolve allegations it violated the federal False Claims Act.
If you have evidence of current over billing insurance companies or other crimes, you may want to file a complaint with your states Attorney General’s Office.
Labcorp They will have to answer your complaint.
4. If you report of sue based on the Qui tam provision also known as The Lincoln Law, a provision of the False Claims Act allows whistleblowers to report fraud on behalf of the US government and receive a share of the recovered funds.
Fraud includes abuse of disaster relief loans, over billing, kickbacks, false statements, and upcoding in healthcare, among many others.
5. Many complaints disclosed harassment about going over the line in false collection for amounts as low as $3.00.
If you feel that you don’t owe Labcorp, or have already paid the bill, one option for you is to tell the Labcorp collection persecutor “Please cease and desist all calls and contact with me immediately.” If the debt is real, Labcorp has the option of suing you.
6. The Fair Debt Collection Practices Act has many rules regarding harassment. Read the Federal statute 15 USC 1692.
THIS IS NOT LEAGAL ADVISE. YOU MAY CONTACT AN ATTORNEY IN YOUR STATE, OR MANY WEBSITES HAVE FREE LEGAL COUNSEL.
LJ
LJVM
I will never use Labcorp again
I will never use Labcorp again. I have small arms and the nurse poked me like I was a 300 lb gorilla. I've never had anything so painful, as I'm sure she hit a nerve. She was obviously rushed because the waiting room was full of people, and inconsiderate at best to not allow for my small arm.
CA
CarolLiz
Harassed me endlessly for 3 bucks
Harassed me endlessly for 3 bucks. Just for fun, because they were being such jerks, I kept holding out and didn't pay them. I always pay, my credit is perfect. But I just didn't like the communications from this company, so I waited. They threatened a collection agency. I didn't get harassed at all by the hospital that I owed $2000 to. Now I come here and see all the negative reviews, it makes sense. I finally did pay them and they are still harassing me.