LabReviews of labcorp.com

Labcorp's website and phone tree both say very clearly that they accept walk-in appointments. It is not until you arrive at the location when you discover that they do not take walk-in appointments for pre-employment drug screens, and the employees are quite rude about it if you don't happen to see the sign and check-in anyway. I observed one employee berate a person waiting in front of several other people for "not reading the signs". Today I went in to get my drug screen done and the registration my employer gave me expired at 3pm. It was 3:01pm and they would not administer the test. I've already waited over 3 weeks for this test and now I won't get to take the test until January 3rd. I recognize that the expiration issue was the employer's fault, not Labcorps, but the employee there was very rude and unhelpful. I was there 20 minutes before my appointment time, but had no idea about the registration having a specific time it expired. She treated me like I did it on purpose.

Absolutely impossible to make an appt in Rockland county without waiting for over a week. The lab in NANUET is run by one person only who is responsible for doing everything from paperwork to drawing bloods. Additional staff needed . Check out how much your insurance is paying for this poor poor care. Write to your insurance company and complain.

Asheville, NC Labcorp has unskilled, unprofessional and rude staff. I never had trouble with blood draws until I came here. On Oct 9, the blood draw left a large bruise on my arm. On Nov. 17, the draw was excruciating the entire time, and when I complained that it burned, the employee said, "It's probably from the alcohol [swab]. You're welcome to go somewhere else." This draw caused a weird purple bruise on my arm, which hurt for the rest of the day. On prior visits, they blasted Christian radio with country music, had long waits and the reception staff was also been rude. My attempt to reach the manager by phone was a fruitless waste of time. I reported all of this to my doctor and asked her to send me to a different lab.

No bloodwork results after 3 weeks. No phone number or way to contact someone, doctor does not have results and can not access results. I can not set up portal to access results on line. Message - can not set up at this time, please try again later. Tried to set up on line portal for 5 days. NO CUSTOMER SERVICE, HORRIBLE PLACE , NEVER USE THIS COMPANY ! DON’T USE LABCORP EVER!!! TERRIBLE EXPERIENCE!!! Critical need for results with stage 5 kidney failure & CAN NOT GET RESULTS FROM THIS PLACE!

Terrible company! Called me to tell me my insurance won’t pay for the blood drawn and asked if I still want to preceed and I said NO. They hung up and then did it anyway and sent me a very expensive bill. I talked to two customer service people who were like “yeah our records show you said no but because we processed it and sent you your results, you have to pay anyhow”. Total bull****!! Scammers!

The lady who took my blood said she hit a nerve and she did ,I left in tears !!! Labcore on Paslaides in Fountain Hills be aware

For your safety, please go to a different lab company. If I could, I would have given them no stars. The place was filthy. The front desk didn’t know what they were doing. They lost my samples, failed to run the tests as ordered, and double billed for the same tests.

I would rate 0 star if there was an option. I'm absolutely seething about the abhorrent behavior of LabCorp's lab technicians. It's mind-boggling that LabCorp can't seem to address this issue that leaves you feeling like you and your precious baby are nothing but an inconvenience. Do the local and upper management not give a single care about the emotional well-being of their customers? It's either a staggering lack of competence in staff training or a complete absence of empathy, but either way, it's utterly disgraceful. Dealing with a lab should never feel like they're handling a non-living being; this is about our loved ones' health and well-being!