LabReviews of labcorp.com

On multiple occasions they have billed me $1,000 for preventative tests that are 100% covered by my insurance, such as pap smears. My insurance reached out to them, and they are refusing to issue a correction!

I am writing to express my profound disappointment and concern regarding the unprofessional conduct demonstrated by the staff at your Labcorp facility located at 1802 Braeburn Dr, Salem VA, during my visit on May 14, 2024, between 11 am and 12 pm. On this particular occasion, I accompanied a patient for a routine blood work appointment. However, the experience we encountered was far from routine and left us deeply troubled. The behavior and actions of your staff not only fell short of professional standards but also raised serious questions about competence, empathy, and respect for patients. The ordeal began with the first phlebotomist's unsuccessful attempts to access the patient's veins for blood collection. Despite multiple pokes, she was unable to draw blood, which was a distressing experience for the patient. Subsequently, a second phlebotomist was called in to assist. However, instead of addressing the situation with expertise and professionalism, the second phlebotomist resorted to baseless assumptions, claiming that the patient was "very cold" and "dehydrated." This unfounded diagnosis was both perplexing and concerning, as it demonstrated a lack of medical judgment and understanding. Despite these assertions, subsequent attempts to draw blood from alternative sites, such as the back of the hand and wrist, also proved unsuccessful. Furthermore, the insinuation that the patient's inability to provide blood was due to diarrhea was not only insensitive but also medically inaccurate. As someone familiar with the patient's medical history, I can attest that such symptoms are commonly associated with the patient's underlying condition, rather than being indicative of dehydration or any other unrelated issue. Following three failed attempts, the patient was ultimately sent back to their doctor to obtain new orders for blood work at an alternative location. It is worth noting that the subsequent visit to another facility shortly after the botched exercise at your facility resulted in the successful blood collection on the first attempt, highlighting the stark contrast in competence and professionalism between your facility and others. Moreover, I cannot overlook the disturbing possibility that the patient may have been subjected to discrimination based on their race, national origin, and medical condition. The repeated failure to collect blood, despite the patient's prior experiences of successful blood draws, raises troubling questions about the motivations and attitudes of your staff towards certain patients. As a result of this distressing experience, I cannot in good conscience recommend Labcorp Labs at the Lewis Gale Hospital to others seeking medical services. I urge you to thoroughly investigate this matter and take appropriate action to address the issues raised. Furthermore, I am willing to engage in further discussion with any concerned parties seeking to prevent similar incidents from occurring. Thank you for your attention to this matter. I trust that you will treat it with the seriousness and urgency it deserves.

The LabCorp office located at 3901 66th St N, St. Petersburg, FL 33709, is by far the most unprofessional and unsanitary office I’ve encountered. The egregious misconduct by the employees is quite appalling. The staff at the front desk were blatantly cursing and speaking to customers in a derogatory manner. Despite receiving an email confirmation of our scheduled appointment, upon arrival, we were met with a rude and dismissive receptionist who denied the existence of our appointment told my elderly father to 'sit back down and listen; even shooed him away,' and then proceeded to ask a fellow employee, 'Can you believe these effing people!' He wouldn't even look at the confirmation. Furthermore, the office was unsanitary and lacked adequate seating. When we politely requested assistance, we were met with the dismissive response, 'That's not my job.' The behavior of the employees at this location is completely unacceptable and does not reflect well on LabCorp and all the employees from 5/10/24 need career redirection to ensure that such behavior does not occur again, including your manager at this location. I hope this matter is taken seriously and someone holds these employees accountable for their unacceptable actions.

Make an appointment and you are still left waiting!! Why bother making one!! It's suppose to be quicker. Not

I would give them a zero if I could. We showed up st 11:27 for an employment drug screen for my daughter. They close from 12-1 for lunch. There was no one in the waiting room, but the lady refused to see us because she had some other lab work to finish before one. If that's the case, they need to close from 11:30‐1. They refused to see an 80+ year old lady with an 11:00 appt who had been there for 20 minutes waiting. The lady that runs that branch is horrible. Go anywhere else - preferably Quest

April 18, 2024 Blood Draw- Not only was I lanced three times before the phlebotomist called for help. I've had terrific pain from the incompetent phlebotomist, but I am black and blue in all three places. Worse, I haven't received results on three of the four tests. If you are contemplating Labcorp in Eureka try to find another lab to go to. Very unprofessional. Thanks alot Providence.

When I found out they were no longer Providence I wanted to cancel getting blood drawn but they insisted my results would be done in time for my doctors appointment. Well they aren't and who knows when they will be. I should have followed my instincts and left.

The Cottonwood flabotamost is awesome, The rest of the staff is lazy and incompetent. Always have the excuse that they are to busy and never answer the telephone. Go to Quest around the corner for a much better experience.