LabReviews of labcorp.com

The state of this company is frankly shocking. They are still sending me bills two months after I paid, and weeks after I provided them with proof of payment. They won't answer questions about why they are still sending me bills. Seems like a business tactic to get people to double pay. Can't speak to a human on the phone either. If a company is acting like this, I wouldn't even trust them to be doing the tests they claim to do. Absolute joke of a company.

Signed in thru txt never got a call or response there were 8 people waiting waiting an hour 1 person working there I left! NEVER AGAIN WILL I GO THERE!

Worst services ever. Went to my appointment, checked in and 45 min later the receptionist informed me I needed to go to a different location. I went to that location and they said I had no appointment. Amazing, my email and my txt all showed my appointment was confirmed. CRAP ORGANIZATION that has ZERO CUSTOMER SERVICE!

Receptionist in foul mood, waiting room Packed and no chairs. 10 people standing. I asked for them to bring out more chairs and they said they Verena the legal loot for chairs in that space. So, they were 10 people over the legal limit. Poor, poor, poor communication skills. Once they called me everything went smoothly - but getting to that point was absolute hell. God knows what I caught in that sardine can of a waiting room.

You cannot use their app to make an appointment something's changed and there's no phone number to call them for technical help or any kind of help for that matter. I've been trying for 2 days to make an appointment and it won't allow me to which is very unusual

I’m a provider. Lab corp believes they can charge, bill play games with patient lives and labs and providers. They were supposed to bill patients, collect from patients and they turn to providers to get reimbursement for patient visits. Then a billing lady named Regina says my account owes money and tells me how my account was set up 21 years ago. Not how much money, or patients I owe money on, or really anything. They made changes in 1997. Well Regina, not everyone was on board then and my account was set up to bill patients directly to and their insurance. That’s fine. I don’t have to use lab corp. there are legitimate companies out there that will draw labs, do the right thing and not bully providers because they forgot to collect from the patient. States they have sent my account to their attorney. I changed my address and phone number multiple times as my office moved but they still have an old phone number and address. Regina wasted 45 minutes of my time telling me to settle and pay (not an amount of anything) for labs that my patients owe money for. It’s crockery. It’s poor service, it’s a game the lab is playing that doesn’t make sense and I don’t have time to argue and try to find out what they think I owe when I don’t owe it.

Registered online and provided insurance information and much else. Arrived at the facility, a drab, low rent hole. Signed in electronically and sat down and waited. Receptionist then told me my insurance would not cover. I was surprised as this was not explained when signing up online nor signing in at the facility. At best, a total waste of my time. At worst, a company intentionally withholding important information. You go in, only to be told the cost is on you. You might just stay as you've already invested time. And maybe that's the point of what appears to something like a bait and switch.

My doctor as of today still don't have my lab report but I have had it since Friday. Why ,? My doctor wanted lab test to see if I am low on blood. God forbid a person could be dead waiting on results to be sent.