LabReviews of labcorp.com

This was by far the worst organization to go to for any type of lab work to be done. Over 34 years in the military and this ranks up there as to how I was treated. I made an appointment of a urinalysis on the LabCorp website. I received 3 confirmations, 2 texts and 1 email, ensuring I would be there. I arrived early and checked in on the phone, just as they said I could. When it came closer to my appointment, I walked inside and waited in line. The lady behind the glass, at the desk, had no clue as to what she was doing. She asked if I was here for a drug screen, which I replied yes. Smugly, she stated, we don't due that on Saturdays, you will need to come back on Monday. And then chose to ignore me after that. Worthless!!!! I drove 45 miles, round trip, in the pouring rain, only for this non-informed woman to tell me they can't take pee in a cup on Saturdays. What kind of organization is this? That is the simplest test there is!!!! They can draw blood but not urine. Also, it is not stated anywhere on your site, or on your office building that urinalysis are not conducted on Saturday. This organization needs to relook at who they hire and the customer service they give and inform patients of the proper procedure so you do not waste my time and it is just as valuable as yours!!!

Absolutely the worst experience. Took $600 of my money for four tests, I only got two tests back. It was a self pay purchase, not a physician order. I've been back and forth with their "customer service rep" and they can't come up with a solution. Why in the world they didn't have me redraw the blood to get the test done is beyond me. I've filed a charge back and will never have labcorp draw my blood again. Unacceptable that the customer service person could not see that I purchased these test and come up with a acceptable solution. I'm so disappointed.

I’ve never even heard of or been to this clinic. And yet, these people sent me an invoice by text message telling me I owe them money. Either this is a poor attempt at scamming me or someone pretended to be me and visited this clinic.

Did an annual physical last year, but was charged for some lab tests. Apparently wrong codes were submitted. But the lab doesn’t want to work with the insurance company to correct the codes.

Phone calls never answered, voicemails never returned, appointments mean nothing. Was not able to get the labs required before my cancer surgery because they had lost them -- AGAIN. Was with them for years because the location was so convenient but the constant trouble and consistent waste of time makes the extra commute to Quest Diagnostics 100% worth it.

Animal abusers

Location: 2401 Brandermill Blvd, Ste 160, Gambrills, MD 21054 Visit date: 9/17/25 I was slapped by the phlebotomist when attempting to assist her with holding the gauze while she attempted to tape it to my arm. As a result, the bruising post-puncture was worse than usual. Healthcare in the US has become so rude and unkind. Labcorp staff is consistently guilty of bad care. Why do these people work in a business whose customers/patients irritate them? I don’t need to be subjected to such bad behavior.

I gave 1 star because 0 is not an option I was completely scammed by this company. I was sent for testing by my IVF clinic as I had been over the previous 2 years however after 2 years of treatments where a significant portion of my testing was covered, I was not informed that NONE of my testing would be covered nor was I informed that the cost would be 500 times higher than my typical visit. Imagine my shock when I received a $5,000 bill for what I was told was routine testing. I was able to get my local OB to perform the rest of the testing, but I would NEVER recommend LabCorp and have filed a suit with both the State of Florida and the Surgeon General for their business practices.