customer
Not what I was hoping for
The quote was significantly less than the actual price. For the first hour of the move, only one of the two people was actually helping with moving. The other was outside on the phone with the manager. They both seemed very upset that there were stairs in the building. It took significantly longer than expected and the movers were going quite slowly. They only started speeding up when we started grabbing items and bringing them into their truck. We took apart the couch and the bed frame for them to try to help speed along the process. They took care of the items and everything made it in the move undamaged but it was quite frustrating. Additionally, the website advertised clothing boxes would be available for use and there were none. Had I know this, I would have moved my clothes the day prior.
Response from KZ2 Moving CompanySep 4, 2025
Hi Hayley, I’m sorry to hear that our service didn’t meet your expectations. I’m especially surprised that you weren’t provided with wardrobe boxes. All our trucks have at least 8 of them. Always. Let me investigate the issue and reach out to you to see if we can make it right




