Ariane C.
This is a fine service as long as…
This is a fine service as long as nothing goes wrong animi you have a flight to catch. For me I got stuck in traffic for my return- I would have been fine, but there is a 2 hour mark on the app that if you get stuck in traffic and can't make that change because you missed the mark (how did you know you were going to get stuck at 1:50 minutes??)... well you are going to have nothing but Trouble from them! You'll try to text support- because that is what the app tells you to do (while inching bumper to bumper- solo). Then you'll be put in queue.. forever! Then your surfer will call you and say he's there waiting and you'll say.. gee I'm still on text hold.. for 2 hours now.. and he'll say sorry bye! And then they'll charge you $25. Then- depending when they get back to you.. from that minute that they finally get back to you they will tell you that you must give the surfer 2 hours notice. Well you are in the return destination by now- a huge city.. and you've got to now park this car for 2 hours or if you have a flight to catch... you're screwed. So yea.. It's great if you don't have any trouble and a flight to catch.