We’ve worked for over five years to create Kyrobak. It’s the culmination of all we care about — cutting waste, creating technology that makes a difference, solving consumer frustrations — and everything we’ve learned: Invest heavily in design, sweat the smallest details, push technology further than anyone thinks it can go and never compromise when it comes to the customer experience.
Kyrobak (kyrobak.com) has 187 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
kyrobak.com
Website
kyrobak.com
Category
Wellness & Spa
Location
Orangeburg
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 80% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi Morris, we're sorry to hear that you didn't experience the expected results from Kyrobak. We're curious as to the frequency and duration of use as a majority of users experience initial discomfort (week 1) but feel an increasing level of relief during weeks 2-4, with best results occurring after 30 days of continuous use. If you're not satisfied, we do stand by our money back guarantee!
GL
Glen
Did not work for my sore back
I tried Kyrobak for the full trial period and I did not
feel that it helped my back pain improve or ease
up at all.I have returned it and am now awaiting to
see credit on my credit card.
Response from KyrobakApr 13, 2016
Hi Glen, sorry to hear you didn't experience the expected results. How long did you use the device before opting to return?
RM
Robert M.
Hard to believe
Didn't really expect this to be helpful after years of chronic sore, spasming low back, especially after exertion. Surprisingly, I find myself using the Kyrobak at least once and sometimes twice a day. The motion actually seems to relax the muscles and substantially ease the discomfort. Not bad for only 10 min. of use!!!
Response from KyrobakApr 13, 2016
Great to hear, Robert!
JR
Judith R.
kyrobak has made a world of difference for me
I STARTED KYROBAK JANUARY 17, 2016. WITHIN 1 WEEK I WAS WALKING BETTER. STANDING STRAIGHTER. THE PAIN HAD DECREASED SOME ALSO. IT HAS BEEN ALMOST 3 MONTHS AND I AM CONTINUING TO TO HAVE DECREASED BACK PAIN. KYROBAK HAS MADE A WORLD OF DIFFERENCE IN MY DAILY LIFE. THANK YOU, JUDITH R
Response from KyrobakApr 13, 2016
Thanks for the note, Judith. Glad to hear it.
ES
Esther
KYROBAK Experience
Not as effective as advertised. Unable to return it as no one to help me but would have liked it. Besides it's too expensive for what it's worth.
Response from KyrobakApr 13, 2016
Hi Esther, I've asked customer service to reach out to you directly to process a return.
CH
Charlie
They sent me a tricky phone number. I DO believe that they got the KYROBAK that I sent back. But t they will not acknowledge it & give me MY refund.
Bad company. I sent it back, & they would not give me my refund.
Response from KyrobakApr 13, 2016
EDIT: Hi Charlie, I looked into your issue and found the following.
You ordered a Kyrobak on Sep 7, 2015.
On Sep 16, you called our Customer Support team to update your payment info.
On Oct 2, you called our Customer Support team to again update your payment info.
On Nov 11, you called our Customer Support team to begin the return process and a link to a shipment label was emailed to you. All return label links are active for 10 days.
On Nov 24, you called our Customer Support team to make them aware that you had all the info needed to send in the return including the shipment label sent to you via email.
On April 4, Customer Support received a call from you requesting an update on your return. The return shipping label was not used so we were unable to track the returned product. Customer Support requested tracking information (assuming you had not used the prepaid label previously sent to you) to verify the package had arrived in the returns facility and you stated you no longer had the tracking number. You also stated that you did not have our phone number, were unable to contact Customer Support and felt you were being scammed by Kyrobak.
We apologize for your frustration but we do need the product in our returns facility in order to process a refund. Without a record of your return (tracking number), our Customer Support team is unable to process the refund. The phone number you used on 5 occasions between September 2015 and April 2016 is our dedicated Customer Support line.
If you're able to provide tracking at any point, please contact [email protected] and we'll happily refund you the purchase price.
------
Hi Charlie, Looking into this issue. Will get back to you ASAP.
AL
Alice
So far, so great
I have been using the Kyrobak for several weeks now - I use it around 3/4 mornings a week. It took me a while to learn how to relax into the movement, if that makes any sense, as my body didn't quite know how to "let go" at first. The movement is very soothing once you get used to it (I now find it utterly relaxing).
I had my second bout of sciatica last year, and - unlike one I had had the previous year - after the initial pain disappeared, I was left with a niggling, constant pain in my lower left leg (from the knee down only). Strange, especially as it initially went away, only to reappear! I ended up having to go down stairs one at a time - ugh!
To cut a long story short, having tried various remedies, including the Bowen Technique, the pain-free moments were few and far between. Saw ad for Kyrobak and, in desperation, decided to go for it, as they say. Unless this is a coincidence, my left leg is so much better and relatively pain-free. I no longer limp and can walk down stairs normally.
I have not given review a 5th star only because I am very cynical by nature but, given what I have seen so far, this is the best investment I have ever made.
Response from KyrobakApr 13, 2016
We love to hear this sort of news, Alice. Glad to hear Kyrobak gave you the relief you deserve.
SJ
Stuart J.
excellent product, rip off for any required accesories.
i needed a replacement power plug, paid £30 in the end, total rip off for a plug..........
Response from KyrobakApr 13, 2016
Hi Stuart, apologies for the late reply. Customer Support will be in touch regarding the replacement power plug.
