Michael D.
Good ordering experience, but not so good customer service and fulfillment
My Prescription was initially filled in a timely manner, but the 2-Day shipping actually took 6 days. I know poor service from FedEx is beyond KwikMed’s control, but customer service could have pursued the FedEx issues on KwikMeds end since you are the one that utilizes their services and you’re their customer, instead of leaving me to deal with it in my own. I also think you’re pricing is somewhat high compared to other sources.
Response from KwikMedFeb 6, 2026
Michael, thank you so much for sharing your experience with us. We’re glad your prescription was filled quickly, and we’re so sorry the 2-Day shipping took longer than expected. 😭 While carrier delays can happen, we totally hear you on wanting more support from our team, and that feedback is appreciated. We also understand your concerns around pricing and will keep it in mind as we continue working to balance quality care with affordability. Thanks again for trusting us with your care.