KUSH CARGOReviews of kushcargo.com

I place my order on the 8th paid for Express delivery we are now on business day number 6 no tracking info received status says unfulfilled no response from customer service I sure am getting all the ad emails though would much rather do my business with a company that communicates its issue to their customers it seems as if I’m going to get the email asking to switch products like most of the reviews. Say I do not want to switch products. I ordered what I wanted.

I recommend do not make any purchases or conduct any type of business with the kushcargo.com website. Product website does not accurately reflect the products in-stock. After placing my order and not receiving it after 3 weeks I contacted kushcargo.com customer service and was told via email my items ordered we not in stock and would be available by weeks end. I allowed another to receive my products and never received them. I reached out again to customer service to inquire about my shipment again. Unfortunately it took several extra days to receive a response from kushcargo.com. The customer service is below average, mediocre at best. The expectation to provide solutions or to resolve the issue was never met. More excuses and more delays was the information I was provided. At one point I was offered to switch out my products for something different in stock. I agreed to the change and waited.....Two weeks pass and still no shipment arrived. I contacted kushcargo.com customer service again to be told.....Sorry we don't have the other products in-stock to switchout your order. Truly one of the worst online ordering experiences I've ever had. Kushcargo.com you need to step your game up and do better. I would not recommend using kushcargo.com for any of your tobacco smoking or periphinailya headshop needs. Do some research read reviews and chose wisely. Kushcargo.com is a thumbs down 👎 .

I order a rainbow battery and still haven't got it it's been a month now and haven't seen any package and no tracking for it

Scam! Avoid at all costs. I’ve been waiting for 24 days and counting, and my item still shows as in stock. The responses have been very slow, and I haven’t received any viable tracking numbers. I've been “waiting for details” for three weeks now, but USPS has never received the package. I've been ignored by Chris.

Ordered stuff never got a shipping notice, reached out after a week and they tell me they never had it in stock. Place is a scam. They show everything in stock to try and get you to change to something else.

Just the worst experience from the start. This company sucks, their customer service is awful. I will NEVER order again.

Kush Cargo is a company of scammers. March 10th I had placed an order for an OOZE bot pen battery. They told me after 2 days after placing my order that they were out of the product and asked me if I wanted to wait or get a refund. Obviously I wanted the pen battery I ordered 2 days prior to being asked. 2 weeks go by without any follow up, so I email them what the expectancy is because OOZE was restocking the same product for cheaper. At this point they read my email and ghost me for 6 days until I sent another email saying that I wanted my refund. It has been 2 months and they never sent any refund and have yet to respond to any of my emails. Even with being reported to the Better Business Bureau.

Wish I could give negative stars. Order placed for M7 xl they showed in stock. Ordered on 2/28/25. Went days without tracking. After emailing them giving me the run around they finally sent me a package of 4 cones boxes as a “gift”. Dude I don’t even smoke. I use vaporizers. Said the color I ordered was out of stock. So I agreed to change from Rosium to the ObsiduM. Days went by again and had to send like the 8th email to this scam of a company. They told me this morning at like 10am they would get ahold of there TX warehouse as I should have a tracking number by now. Just blowing smoke up my A#* I’m sure so they can fraudulently steel my money thinking I’ll wait to do a charge back. Sent them a email again tonight giving them till noon on Friday 3/14/25 to refund my order or ship what I paid for. Stay away from Kush-Scam Cargo. I bet I’ve sent 10 or more emails. It’s been almost two weeks. What a joke of a company.