KtvstoreReviews of ktvstore.com

I ordered 4 shirts 07/07/20 and still have not received them and it’s 08/14/20 when you call you get nothing but a answering machine

We ordered TWO tshirts, and waited MONTHS to receive ONE. When I went to call the company to address the issue...it's just an answering system that doesnt give you the option to speak to anyone. Apparently, we're out the cost of a tshirt???

If I could give no stars I would! I ordered over a month ago, it stills says printing when I try to check the status! But there was no delay in taking my $30 dollars I’m about to file a dispute with PayPal at this point I don’t even want the shirt!! Don’t waste your time ordering from this “company”!!

The absolute worse placed and order June 16th it was suppose to ship by July 14 still says printing requested a refund got some generic response. Will be disputing the charge. Don't order from them...not worth the time money or hassle.

Placed an order June 22 its almost 30 days later and it says it's still printing. I called with my order number and it gave me a shipping date of last Sunday. Calling today it now says it will be shipped within 5-7 days. Online still says printing, at this rate I could have made the shirt myself. I will not order from this site again. No communication regarding delay, but there was no delay in taking the $30 for the 1 shirt I ordered. Update: After waiting exactly 30 days for 1 tshirt I contacted them again to finally cancel the order. When I chatted online with the rep because no one answers the phone I was told it was still processing and Covid was the reason; I've gotten Lysol faster and that's hard to find! You can't leave a negative review on their site and unless you screenshot the chat while in progress it immediately disappears. I immediately contacted my bank and they reversed the charge from my account that happened on a Saturday. Magically on that Wednesday when I'm sure the bank had contacted them about the reversal I received an email stating my order was in process, but its been in process now for almost 40 days. The update is its still horrible.

I ordered a shirt from them on june 13th... it’s July 13th now... and the shirt still hasn’t even shipped out yet. Plz don’t order from them unless you’re ready to wait MONTHS for your order.

Placed an order on June 2nd, my kids picked out a shirt for my husband for father’s day - it hasn’t even shipped over a month later. I emailed customer service asking status update and they replied it is scheduled to be shipped out before July 1st...but July 1st had already passed. I wrote another email because if 30 days late they ask you to let them know...that did no good, they referred me to my order status of “printing” which has been that way since June 3rd. 😡 If you ask me this company scams people out of their money.

The confirmation email gave me an estimate of 5-15 business days. Three weeks later, it’s saying 10-20 business TO SHIP as of today. I understand the pandemic is slowing all business to a grinding halt, but they should let people know the waiting time before they place the order. Or keep them informed. Or just print and ship the damn hoodie. It shouldn’t take two months to send something a piece of clothing!