K-STAR Electronic AppliancesReviews of kstarus.com

Commande d'un lot de deux spots LSD3 pour ma hotte parfaitement compatibles. Malheureusement, un des deux ne fonctionne pas, il clignote. Ce qui rend inutilisable l'autre puisqu'ils sont installés en série. Le service après-vente k.starus me demande une photo de mon transformateur pour m'en "fournir" un autre je présume. Nous avons fait plusieurs tests et notre transformateur fonctionne parfaitement. Il y a bien un problème avec un des deux spots. J'ai demandé le renvoi d'un autre spot et au proposé de renvoyer celui qui dysfonctionne mais je n'ai aucune réponse. Je ne recommande vraiment pas cette entreprise.

Incorrectly assumed my reason for purchase and then canceled my order without reaching out first.

sent me the wrong item i had to call u guys about it then the guy there wanted me to return it back and said he sends label tru email so i told him send label with my correct item. the following week i recieve what i order along with the label to return the wrong item. i gave that package with your supply label to UPS driver. afterwards i get text from u guys with delivery pictures of wrong item and emails asking about. and as i said i gave that package to a UPS driver. you guys stop harrassing me i did my part already.

the HOD arrived DOA. I have contacted via phone and no reply from KSTAR

You sold wrong item I want to return it

Very quick on shipping

Fast shipping- I just got them, they don't look like to much,but if they do the job,that is all that matters. The price was better than most.

The shipping packaging was cobbled together from multiple cardboard boxes, including an inside out UPS box, and the end was open but sealed with lots of packing tape. Thankfully the items survived undamaged, but the shipping packaging was not professional. Product itself seems OK, but does not fit as well in the unit as the one it replaced.