Lance D.
Kronos doesn't stand up under pressure
I am not an unsophisticated investor. I mostly manage my own account, and in the past, I've held a Series 7 securities license. I cannot recommend Kronos due to a fundamental problem with their crypto strategy. First, it can't perform in a flat or down market. Second, their execution capabilities have failed without explanation. Third, after their crypto system failed to perform, they offered up a different system with a high trading cost. As a result, their growth claims don't hold up under pressure. I joined in Oct 2025 and saw nothing but losses month after month. In one position, I had a large gain (large enough to recover all losses at that time), but they failed to lock in my profits even after I emailed the support desk on why they hadn't closed the position. This violated their stated strategy of profit-taking; this was supposed to be a fully hands-off system. That's a real systems failure. I've asked several times for an explanation of what happened, and although one was promised, they never provided one. After they lost the story on crypto assets, they rolled out a new product where they wanted a significant % of the gains. Just not worth the upfront cost in a tough crypto market. I've canceled my account and taken the write-down of asset value as a lesson in these types of systems. In response to Alex's comments: Thanks, Alex. You have always communicated openly, and I appreciate that. On the outage, it was December 27, and the crypto coin was Elixir (ELX), not October 20. Anyone can look at the pricing history and see the spike and subsequent fall. Please check with Jay and your quant team. I think claiming an external outage to paper over the problem without checking the facts is exactly why I made my decision.
Response from Kronos TradingJun 4, 2026
Thanks for the detailed review. I'm Alex, the founder, responding directly here. Quick context for anyone evaluating us: clients who joined our crypto strategy in early 2025 are still up roughly +25% net, while Bitcoin is down about -35% over the same window. You joined in October 2025, one of the worst possible entry points into crypto. Timing explains most of what you saw. On the unclosed position: during the October 2025 Coinbase/AWS outage, the exchange went hard down for hours. Our take-profit limit order couldn't be placed while their servers were offline. That's a real event with a real cause, and it's the failure you ran into. Since then we've added a redundancy layer that monitors order placement and re-fires protective orders once exchange connectivity returns, so a single outage can't leave a position unmanaged the way it did that day. We've added this layer to every system we run, including US Stocks and All-Weather. On the strategy switch: when crypto underperformed, we moved affected clients into our All-Weather (and even US Stocks systems today) at no additional license cost, to reduce their crypto drawdown rather than leave them stuck. That offer still stands for you. For what it's worth, you clearly know markets, and entering crypto in October 2025 was rough timing for anyone. The door's open if you ever want to take another look. Either way, I appreciate you holding us to a high standard. Alex