Rabbi Jacques C.
Scams the elderly
All written here by victims of Kristal Cosmetics mirrors my mother’s experience. Company is a scam and wise people should stay away from it!

Kristals has unlocked the holistically healing power of gemstones to promote vibrant, radiant skin. For thousands of years, gemstones have been used for health and beauty around the world. Classical texts as well as astrological studies refer to the healing properties of gemstones and the positive influence of gems on the mind and body. Kristals takes this wisdom to a new level, bringing you concentrations of precious and semiprecious gemstones and metals known to create protective fields around the body and blending them with powerful botanicals, naturally effective herbal essences and oils, and the best scientific breakthroughs in skincare for every skin type.
Kristals Cosmetics (kristals.com) has 257 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Rabbi Jacques C.
All written here by victims of Kristal Cosmetics mirrors my mother’s experience. Company is a scam and wise people should stay away from it!
Eva L.
Me dieron una seccion "gratuita" en cabina, con un aparato de luz led, la chica muy profesional, me vendio las maravillas del tal artilugio, que no digo que sea mentira, una vez en casa y después de haber hecho la compra me lo pense mejor y quise devolver el aparato, mas qe nada porque no se si tendré trabajo dentro de inos meses, fui al establecimiento, y me dijeron que no podía devolverme el dinero, que incluso financie, mañana 6 de mayo del 2021,me han dicho qe me llamaran, cuando hablen con sus superiores, espero que cumplan lo dicho, si no tendre que ponerles una reclamación por publicidad engañosa, deberian abvertir qe no te devuelven el dinero.
Luisa Plaza G.
Fué un timo, me vendieron y ya como un precio muy especial un producto para los ojos por el cual al final pagué 500 euros, todo un chollo. Me iba a durar 8 meses, tenía que darme unas gotitas 1 vez por semana. Así lo hice y no creo que durara más de 1 mes y los resultados, 10 minutos quizás.
Suzanne H.
I purchased the Ruby Non-Surgical Eye Applicator and eye serum from Kristals at the Hard Rock in Hollywood, FL. At the time, I was given a complimentary appointment by the young lady who sold me the product. I returned on 4/13/21 and met with the owner and CEO, Don Izhak, who gave me a treatment with the Nasa backed machine and various creams. The entire time it was only about the $$. Price started out at $15,000 for everything, then finally dropped to $4,700 which included all the creams, vitamins, the machine and 3 $300 in salon treatments. When he was finished, I was wowed by the disappearance of the lines on my face, it looked so good. He assured me that it would improve even more within 45 minutes and would last at least 2 weeks. I told him that I would like to call my husband to discuss. He kept pressuring me to do something good for myself and to just charge it. Also, told me the offer was only good until 5:00 p.m. as he was playing in the Poker Tournament this evening. It is now 1 hour later and every single line is back on my face. What a scam and to make it worse I am a senior citizen. Imagine, that I almost fell for it. He also advised that his employees are tested every 2 days for covid and it was costing him millions for all of his stores. Also, claim to have Covid test for sale and was selling to DHL.
Gofuqyrslf
These evil people steal your money. They need to be shut down. Products that are worth $50 are being sold for up to $8000. It’s unconscionable. I cannot believe this company is still in business. These people should be in prison after all the lawsuits filed against them. They drugged someone in Aspen to buy their products. They physically assault people in their stores who are trying to leave. You should do everything in your power to get them shut down. Do not go near this place. A note to the company: Try a bit harder on your fake 5 star reviews. They are all written in the same broken english and do not mention the products at all. They are counterclaims against the real 1 star reviews being posted. No mention about how their products work. They sound more like horrible ads than reviews that provide any information on what you sell. Literally burn in ****.
Jill S.
This place is an absolute SCAM!!! DO NOT buy ANYTHING from them. They charge thousands of dollars for products that don't work after a VERY HARD sell. They have NO RETURN POLICY but don't tell you this up front and are very aggressive with their con to get you to buy their products. I repeat...DO NOT buy anything from this horrid company. They simply are stealing your money. You will regret setting foot in their store or visiting their website.
Mary K.
If it were possible to give this brand zero stars, that's what I would do. Their sales people lie and give the hard sell. Unfortunately I paid $400 for a bottle their eye cream, which was followed by pressure to buy more products. The products started at $7,500 and was dropped over and over again until the price reached $1,600. I told the pushy salesperson I needed to talk to my husband before I made a major purchase and she was very disrespectful about that. Run, do not walk when anyone from Kristals approaches you. They are running a con job. This occured at the Tampa store.
Megan R.
Extremely (by $1,000s) overpriced. Products do not work. They will pressure you, bring in your mother, and price haggle. They assured 100% guarantee and DID NOT BACK IT UP. You will get different information each time you go in. I would not recommend them at all. They claim there are backed by NASA technology. Cannot find that anywhere. They blow through the before and afters. They do not allow returns—exchanges only—but do not have the return policy posted.
Response from Kristals CosmeticsMar 4, 2021
Dear Megan, We apologize to hear you experienced this type of customer service. Please advise which NASA backed product you are referring to and at which location? Our brand Kristals only carries skincare creams, serums, etc. and we do not have any NASA backed beauty devices, so we think you may have been offered a product that is not Kristals, which in that case would be fair to leave this review on their brand. You may have also been dealing with an unauthorized seller. We, at corporate, would be more than happy to assist you and understand this situation better. May you please contact [email protected] mailto:[email protected] ? You may also reach us by phone at 1-866-210-0720 and speak to one of our customer service representatives.