Kristals CosmeticsReviews of kristals.com

Made an order online for a product I thought what was I wanted but when it came in, I realized it’s not the same one I used to order. Sent an email to their customer service and they quickly got me set up with an exchange with no hassles. Very happy with their service. Francisco was so nice and helpful. I had a bad experience before, but didn’t want to give up on the brand and ordered directly from them this time which was an entirely different experience.

I’ve been using the Ruby Thermal Mask and Instant Face Lift and definitely see a difference in my skin. I use the syringe a couple of times of week because I hate needles and refuse to do botox, and I use the thermal mask once a week. Together they work wonders on my skin and even my husband has noticed the results. I have used it a few times on him and will definitely get more when we’re done with the products.

Great product Specially Sapphire eye serum

So happy to finally have found an anti-wrinkle cream that ACTUALLY WORKS! The Ruby cream is amazing.

Had an issue with a product I purchased online. Called in and spoke with the customer service representation who was extremely helpful, which is a huge difference than the others I have been dealing with. Called back in to make an order with their online sales associate when I ran out and got my products in time with no hassle.

I purchased my products in Spain while on a recent vacation now that things have opened up. I loved the staff who were funny and very knowledgeable. I got the syringe from their Ruby series and used it throughout my vacation and also when arriving back in the states. Recently ordered another one from their website.

Ordered products from the online sales consultant through their website and just wanted to say how helpful Jennifer was. She had so much patience going through all my skin concerns, and I even sent her images of my skin so she can see the issues I was having. She matched me up with products she felt would work best for me and I am obsessed with the products. I’m almost done with the Diamond Gel to Milk which has been my favorite, and definitely going to be ordering more new things to try. I am not big on skin routines, but Jennifer made it easy to keep it minimalistic and still address the issues I was having, with results.

Hi everyone. This experience happened to me In Schaumburg, IL in woodfield mall. I was pulled in by a gorgeous Israeli associate. At first I spent $111 on some items that I didn’t even feel comfortable getting. But then she sold me on $250 on more products and said with tax will be $15 when the tax was only a dollar on the first purchase. I feel totally scammed, disappointed in myself, and very upset I can’t return the items. I was not told the return policy up front. My advice is to firmly say no thank you I am not interested and walk away.